This ice maker arrived very well packaged. The shipping box was sturdy and the unit was protected with thick styrofoam and protective film. Nothing was damaged and it looked nice right out of the box. It's also aesthetically pleasing on the counter.
The power cord is about 6½ feet long, which gives you flexibility on where to place it. It includes a small scoop that stores inside the pull-out ice drawer.
One design issue I noticed right away: the drawer doesn't fully close when it's empty. There's a visible gap unless the basket is full of ice. Once filled, the weight of the ice helps it stay closed.
Before first use I cleaned the machine and drained it as recommended. I started my first cycle at 12:18 PM, saw the first ice at 12:23 PM, and the basket was completely full at 1:57 PM. So it takes about 1 hour 40 minutes to produce a full basket.
The ice pieces are small pellet-like cylinders, but they come out fairly solid. I was hoping for softer “restaurant style” chewable nugget ice, but this is firmer. It works well in drinks and cools them quickly, but it's harder to crunch unless it melts slightly first.
Another important thing to know: the machine does NOT keep the ice frozen after it's made. You really need to use it within about an hour or move it to a freezer, otherwise it melts inside the machine.
Maintenance is also something to consider. The instructions recommend changing the water every 24 hours and cleaning weekly. There's also leftover water in the upper reservoir that cannot be drained normally. Even about an inch of water isn't enough to run another ice or cleaning cycle, so it has to be manually removed (scooped or dried out). If you use filtered water like I do with a Brita pitcher, that can feel a bit wasteful.
For reference, a full basket of ice filled:
one 32 oz Gatorade bottle
one 6½ inch tall cup
plus almost another cup
So it produces a decent amount, but because of the production speed, it's best suited for 1–2 people rather than a large group.
Pros
Nice looking machine
Well packaged
Long 6½ ft power cord
Makes drink ice that cools beverages well
Scoop and basket included
Cons
Ice is harder than expected (not soft chewable nugget ice)
Ice should be used within about an hour
Drawer doesn't stay fully closed when empty
Some leftover water must be removed manually
Production is slow for large gatherings
Bottom line:
If your fridge doesn't have an ice maker, this is a convenient countertop option for making drink ice. But if you already have an ice maker or want very soft chewable nugget ice, this may not meet your expectations.
Who this is for:
People who don't have a built-in ice maker and want convenient ice for drinks for 1–2 people.
Who this may NOT be for:
Anyone specifically looking for very soft chewable “Sonic-style” nugget ice or expecting the machine to store and keep ice frozen after it's made.