Vineego 10x13 Ft Hardtop Balcony with Netting and Curtains,Polycarbonate Double Roof Outdoor Combination for Patio,Backyard,Deck,Lawn

DO NOT BUY THIS PRODUCT FROM WALMART. Arrived damaged with parts missing. No installation manual. Boxes received had other miscellaneous products inside of them. Said they scheduled a pickup for the return of the item when in fact they did not. Customer service/Supervisor/Manager were all no help. Would not offer a refund. 10/10 do not recommend buying from Walmart. Product itself may be good, but honestly never got that far in the process

Still have not received my order,only received a partial order and asked for 4 return labels and only received 3 return labels

didnt even get past the first step it said use this screw to attach these 2 pieces. well we couldnt get the screw to fit in either pieces holes.

I really want to love this gazebo because it is beautiful (at least I think it is). We received it, removed all the pieces from the 4 boxes and started to assemble the gazebo. As we started on the roof, we noticed that some of the pieces were labeled incorrectly (there were 2 stickers on the 1 piece). I then emailed the manufacturer, they will email back at 5 am and then I respond back 2 hours later and no other response for 24-48 hours. Each email asks for 1 piece of information instead of all the information needed at once, which slows down the process even more. I called Walmart to see what they could do to help and they only offered a refund or replacement, but at this point, I have no way to return the many pieces to them and I don't know if the replacement will have the right parts. I was also asked by the manufacturer if we could just use the incorrect pieces. We have already tried this and they are too short. So now I'm at a standstill and for us to try to make a part that will fix, it will cost us another $200 plus. I have been going back and forth with the manufacturer for over a week now and with the weekend coming up again, I know I will not get another response until Monday. So maybe in a couple of weeks I will either have a replacement gazebo or the parts that I need to put up the gazebo then I can update this review.

looks nice and not too difficult to build.

A bit of a challenge to assemble, but the effort was worth it! Beautiful!

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