After a year with this item, I have to say I'm very disappointed. There's been an issue after issue with very little help from the seller. First there was a battery issue, which I don't think actually was a battery issue. I think it's a motor issue because I still had the same problems after they issued me a new battery. then the rear brakes started to fail and now do not work at all contacting customer service is a joke because they do not even speak English, and I do not mean that in any kind of derogatory way. This is what they sent me “This accessory is called Lailing Pian” said I could get it at any hardware store, I'm sorry but I looked it up and there is nothing that I can find that has that name. Very frustrating, I would not recommend this product