Whirlpool WUI75X15HZ 15 Inch Freestanding or Built-In Ice Maker

[This review was collected as part of a promotion.] Direct replacement for a KitchenAid that needed a new circuit board. It is exactly the same machine except the Whirlpool model does not have the "fancy" extra door handle (which I didn't like anyway) and this new one has a very easy access built-in water filter. Slid right in the existing space perfectly without a single modification.

[This review was collected as part of a promotion.] I've had this ice maker for about six months now, and I am prepared to say it's the best under-the-counter ice machine I've ever owned. Since I already had an electrical outlet and a gravity drain, installation was no problem, and the machine itself has given no problems. It simply goes about its business of making nice, neat, smallish ice cubes that don't clump together (as the ice in my previous machine did). It may not be the quietest model in the world, but it is not so noisy as to be a bother. I highly recommend this ice machine!

[This review was collected as part of a promotion.] Jace is an excellent technician. He is very knowledgeable about the product he works on. He will explain the problem in terms you can understand and then explains what needs to be done to correct it.

[This review was collected as part of a promotion.] We have had this icemaker for a few weeks. So far it has been very good. Nice nugget clear ice technology. No leaks or problems, output as expected. The only reason I did not give it 5 stars is the price. I had looked at other brands and a lot were less expensive. However, in reading those reviews, almost all had reported problems somewhere during the time of ownership, a lot within a year or less. So, perhaps you get what you pay for? I won't know about longevity for some time, but so far am happy with the product. I have had other Whirlpool products, and have always been satisfied with them. If this is still working great in 5 years, I could update to 5 stars, but I most likely will have no way to update this, or remember to, or perhaps it outlasts me! LOL

[This review was collected as part of a promotion.] This is the second Whirlpool ice maker I bought for the kitchen. The first had issues that the cost to repair after 24 months indicated purchasing a new one was the better path. I bought the same for model for price and performance. Working great.

[This review was collected as part of a promotion.] This is my third Whirlpool undercounter icemaker over the past 39 years. Each has performed flawlessly. Despite filters in the inlet water line, I have had to disassemble the units to clean accumulated mold about every 6 months. Not a bad job, but I'd rather not have to doe it. My understanding is that mold accumulation is a common issue with icemakers not in a freezer environment. Hopefully the additional filter built into this new unit will slow the growth.

[This review was collected as part of a promotion.] I like the size/shape of the cubes. Also, the design of the scooper and holder is well placed for easy access and storage without touching the ice in the bin. One negative is that it makes a lot of periodic noise, much more than my previous icemaker. I can hear water running and the machine humming from our pantry (not close by). Overall, it is a good appliance.

[This review was collected as part of a promotion.] It makes clear ice as stated; however, the ice is not like our previous ice maker that made the same size clear ice because this ice melts almost immediately when adding alcohol to it in a shaker thus watering down the cocktail.

I would definitely NOT recommend this product. It was sold to me as an icemaker that can store up to 25lbs of ice but no where on the website does it say that it is an ice-maker ONLY. This means that the unit is not refrigerated and so does not keep the ice frozen. Instead, it makes the ice, stores it in a large bin, and then the ice slowly melts as it continuously makes more. It makes no sense. I tried contacting customer support and even their own associates didn't understand that it's only a storage bin with no refrigeration--when they finally realized what I was talking about they refused to let me exchange it for a different unit.

[This review was collected as part of a promotion.] I have only had this icemaker six months and I've already had to have two service calls on it. It does not make good ice. The ice is way too thin, and the service calls are a real inconvenience. I would not buy this brand again..