This item took almost 3 weeks to arrive, had damage on delivery, and did not have windows 11 as advertised. I have been in contact with the seller and still have not reached a settlement. They offered to snd me a replacement, but I told them I was not interested if Windows 11 was not part of the package. I tried to upgrade to 11 on my own, but the computer was not eligible for the upgrade. The only reason I bought this item was for windows 11. Also the CD/DVD drive would not open or close so that was also useless. Needless to say I am not thrilled with this transaction, and would like to cancel the whole thing and get my money back if they cannot provide what was advertised. Thank you.