Windows 11 Pro Dell OptiPlex 9020 Desktop Computer, Intel Core i5 i5-4590 Quad-core (4 Core) 3.30 GHz, 8GB RAM DDR3 SDRAM, 500GB HDD, Small Form Factor, Black, Gray with 19" LCD Monitor

A refurbished computer. With Window 10. looked like new but had no instructions, and no operating system on boot up. The operating system was on the computer but had to be installed. First time I've ever had that happen. A real wrestling match to get it up and running. I let the issue go figuring that it was a slip up on their part. I wouldn't suggest it for someone new to computers.

The Tower And Monitor was Very Clean ,Like new condition, However the mouse and Keyboard, which did work properly , seem to be cheaply made, so I will upgrade them.

up grading to 11 was neat and easy at a price point to fit my budget an be covered with the next generation of tech

Really can't beat the price for what you get. Originally purchased for my preteen brother but ended up using it more myself since my laptop crashed. It's a hefty desktop and the accessories included are subpar but gets the job done. The system and software itself work really well and I've had no issues with it bogging down.

after setting up computer, determined Windows 11 had not been properly installed and lacked a booting process... after a service bill (more than the cost of the computer), it works well, but monitor that was included has a screen defect which affects viewing in that area if it had to be used... now that it is properly operating it is operating fine, however the cost of getting it to this point outweighs any positive thoughts... on a good note the keyboard is good

PC was Windows 10 Pro NOT Windows 11 the biggest drawback as advertised. Some features were disconnected from computer like cd/dvd rom. Not upgradeable to next level without extensive modifications.

The monitor was broken and not functioning. I messaged the seller and got no response. I understand the product was refurbished but i expected it to function.

The screen is broken, the tower has a broken piece in the corner and the piece of plastic was laying in the box. Absolutely disgusted in the packaging and computer itself. It showed windows 11 on the description and on the back of tower it says windows 8.

I'm extremely disappointed with this purchase. The computer arrived with visible scratches and wear, making it look like a used or returned item, even though I ordered it new. On top of that, I couldn't even complete the setup process because it's stuck on a blue screen that says “Restart to reboot,” and nothing I've tried gets past it. I expected a functioning, brand-new device — not something that looks used and doesn't even work straight out of the box.

This was supposed to be refurbished . With windows 11 .. instead we get a 2011 series . With windows 8 . Called Dell. They ran the numbers . Said .."" no way can this old model be upgraded to windows 10 . Let alone windows 21 . ..Walmart support let us return it to store . They will investigate