XTERRA Fitness ERG650W Water Rowing Machine

We really like this piece of exercise equipment. Price was MUCH LOWER than other retailers. This unit was recommended by another Walmart customer that has had the same unit for 3 years with zero issues. Easy to assemble and all the tools you need were included.

Item arrived early and without damage. It was easy to assemble and it works great!

Wonderful piece of exercise equipment. Truly well made and a pleasure to use for a full body workout.

Purchased Sept 2022 Well packed in shipment. Delivered promptly and professionally. Easy to assemble. Great fit and finish. Easy to fill Very sturdy to use (6'-3" / 215 lbs). Very fluid motion. Great workouts Easy to move if necessary. I had two issues leading to warranty claims: 1) From Factory -- Rowing machine belt was frayed from the factory. My warranty claim and replacement process was simple and efficient. At-home service was required to replace it, but the technician was a knowledgeable professional. Resolved. 2). At 7 weeks -- Computer exhibited an intermittent freeze/lock-up problem. My second warranty claim process was again totally fluid. Ashley B. @ Xterra's Customer Service was amazing. I submitted my online claim and Ashley responded in less than 24 hours. I received a replacement computer (user-serviceable component) that has seemed to correct the resolve the issued encountered. For both service claims, Xterra has been available and extremely responsive by email and phone. They are operating in a way that shows they stand behind their products, including even their consumer-grade products. So far they have delivered-- If they hadn't, I would have returned the machine and looked elsewhere for other options.

This is a very nice rowing machine. I thought it was aluminum but it is actually tubular steel painted white. It is very substantial and the double rail for the seat is very stable. It can be lifted to near vertical for moving around but might be a little heavy for smaller users ( not to be moved by kids certainly ). It sits vertically when not in use. The only delicate part is the control module and you will want to be careful when moving and storing it not to hit this part. Seems to have some quite extensive and flexible program options. So far I am just using the set distance programs of 2km and 5km, approximately a 10 minute and 25 minute workout. One concern is the foot straps. You need to make sure your shoes protect you from the hard plastic in the Achilles area. Resistance is set by how full the water tank is and I filled it to three of six ( wife and her sister will be using it so I didn't want to go too macho ). Getting water in and out of the tank to adjust resistance isn't really very practical but that's what real rowing is like, pull harder and pull more quickly if you want a harder workout.

It is high quality, properly packed for an item so heavy and large, and works without issue

It is a amazing machine. It is very smooth and quiet. It gives you A great workout.

Just assembled it, so haven't been able to really use it yet. Quality seems to very good.

Easy to assemble, and to setup. Two major flaws: 1- Does not have Bluetooth connectivity 2- The iPad/iPhone holder - (a) location is such that you cannot see the rowing metrics, which go behind the iPad/iPhone; and (b) the entire display unit slowly hinges lower due to weight of iPad/iPhone. If the above two issues were fixed, it would be a great product.

I would not recommend this rower. I've been rowing for a long time and used a vertical tank in the past. Was excited but too many issues. 1. The console stopped working after the first row. It either froze after 10 minutes, screen was on, but no keys would work or it would shut off in the middle of rowing. I triple checked wire connections and all was good. 2. The console does not let you pick which metrics to see at the same time, it has 2 screen choices. So if you opt to see split time that screen choice also shows drag. You can't see stroke rate and split time at the same time. So it's useless monitor. I tried calling customer service multiple days in a row, on hold for hours, nobody answers. I left voice mails and sent emails and never a response. Xterra is owned by Spirit so thought it would be good but nope. 3. The vertical tank rowing is not smooth at all! You can't row low stroke rates because the water can't make a full revolution and it dumps down to the bottom of tank forcing you to pull super hard. In low stroke rates it also rumbles because you're basically restarting the cycle so it shakes. The lowest stroke rate I could do to get it smooth was 22-24. It's not a quite rower like a WaterRower brand. After a week of not being able to get customer service on the line I returned it. Aside from the issues the construction seemed tank, solid tank, easy to put together. Just not something you want to row on unless you want to row really hard the whole time and don't care about the console showing you any data.