Yale Assure Lock Touchscreen, Wi-Fi and Bluetooth - Satin Nickel

I had a Level lock before, and it was not reliable. Since I installed the Yale, I no longer wonder if the lock will work when I need in the house. It is super reliable, the install was easy, and the operation is even easier. Great product.

Best lock ever! Safe, reliable, even if there's no power or wifi, the lock can be opened...last resource...the key. I use it in every home...great for Airbnb/Vrbo guests. Home family can use their phone to lock and unlock, services can get their own code, you can assign reocurrences or scheduled timeframes, edit codes, etc.

Product is excellent, instructions were exact and precise. When I asked questions, the customer support responded in 24 hours and very knowledgeable and friendly.

Lock worked great and was easy to install. Unfortunately, the rubber gasket was wrinkled in the box and it required manipulation to get it to work, although still not perfect. Otherwise, I would have ranked it a 5 star product

Touch screen wouldn't activate. I'm sure just a bad unit but had to jump through a few hoops to get return authorized. Should be easier to return products. Build quality seemed good other than faulty touch screen.

It's very difficult to install. Incomplete instructions. Very frustrating

Purchased brand new lock April 2023. 3 years later lock is in perfect condition but just stops making any sounds when activated or used. Through all tests have come firm inner speaker is still good but something is wrong with board where it no longer makes any sounds during usage. No big deal right? Well if you want to manually program codes or anything all the voice prompts are gone. The only way I can program anything is through the app. The product lasted exactly 3 years. Now they offer a 20% discount to replace it.

This is the THIRD Lockset I purchase for the same door and they are all DEFECTIVE.Yale will not refund me and just keep sending me to buy new ones after spending hours on the phone. DONT BUY THIS CRAP!

First couple days Auto Unlock worked great. Now it hasn't worked in the last 2 weeks. Pretty bummed. Also when it auto locks there is a weird clicking sound like 3-4 times

The battery runs out every 3 or 4 days, the electronic board of the yale cannot be calibrated and I am still waiting for the replacement. I do not recommend this Yale smart lock