Yale Touch Keypad Door Lever for Non-Latch Doors - Keyless Entry with Pin Code Unlock and Automatic or One-Touch Lock, Satin Nickel

Great lock and working as expected. Easy to program and use. Highly recommend!

Good lock, but protective film would not cleanly remove from front side of lock and pieces were still stuck there after install and were unsightly. I figured that I needed to reverse my steps and take apart the lock so I could remove the film fragments. I got the pieces off the front face plate that were caught between it and the door, but this nearly doubled my install time. My only other complaint is that the door levers feel a bit loose and I wish they had a tighter fit.

Easy to install and use will give it a better review after some time passes to make sure they hold up

Not a bad unit; however, the biggest problem with the touchscreen units is trying to explain to a service company (e.g. A/C repair, furnace cleaning, etc.) of how to "wake" the unit to accept the input lock code., which invariably a technician who either wasn't told or doesn't understand. The optional Z-Wave and Zigbee modules are outdated and do nut use the latest protocols in technology.

I bought the lock online. It showed up. Installation was multi-steps but easy since it was a perfect replacement for the existing holes in the door. I had a fundamental question about the operation that has gone unanswered. I'll try again. Maybe someone will respond.

Not HomeKit Compatible, verified with Customer Support. Z-Wave Only, will be returning.

Everything not included Does not have full functionally as advertised without upgrades. Beware

Product failed at 2.5 years. App says door jammed. Swapped out batteries, recalibrated the lock, uninstalled the lock, examined all parts nothing jammed, lubricated the moving parts, put the lock back together, problem persisted. Smart functions are all normal, tries to auto lock when the door closed, one touch lock attempts to lock, app also responsive, but any lock command returns door jammed error. Pretty sure the hardware, particularly the motor that locks/ unlocks, failed.

All the reviews about it failing and getting jammed are true. Listen to those reviews. I didnt and Im right where they said I would be. For what it costs it's terrible it stops working so soon. It's not work it. Going to never buy a Yale lock again.

C'mon, this shouldn't be that hard. I've recalibrated, reset, put in fresh batteries, updated my app, etc. Nothing has helped, still reports "jammed". Mind you, the mechanicals on the lock - handles, keys, bolt movement, etc. all work perfectly find as does the bluetooth connectivity. However, the lock constantly reports "jammed". After two hours of troubleshooting using Yale's online resources and what I can find on the web it appears the motor has suddenly failed. Should be an easy replacement, right? No, I'm shopping for a new lock -- which will definitely NOT be from Yale.