This is a bit of a difficult review to complete since this is the bike I chose after I spent probably two hours comparing several similar priced e-bikes before deciding, then the company sent me a completely different model. As a result this review is a general review of lousy service and my experience with the model I received. After getting the incorrect bike with no communication of why, I checked online to find that this model was out of stock which probably accounts for the reason they sent another lower priced model without asking if I was interested in receiving a similar model. Not wanting to repackage the bike I received, I decided it was similar enough to try so I assembled it and got a refund on the price difference after arguing with an AI chat bot for a while. Assembly of the bike I received was fairly simple in spite of the terrible directions. Once all done, I have had a few opportunities to ride the model I received and overall, I actually do like it so far. It's the same brand and the design is different, but it rides nicely, has decent power, different pedal assist levels and seems to have great battery life. I just wish Walmart would acknowledge the poor service of waiting a week to receive an item only to unpackage such a large item to find that you were sent a different, less expensive item with different specs. I had another bad online order experience after this fiasco so I'm doubtful I will order again from Walmart. There is another online retailer named after a South American region and large river that I would likely use in the future.