I purchased for an 83 year old. I have computer skills. This person used to have computer skills. I set it up so that she could use it like a Kindle and she could receive email. I think this was a perfect tablet for this purpose. I did not count on my 83 year old reverting back to reading books only, and not having interest in anything online. 🤷 That being said, it's a great portable system with a terabyte of storage. As I mentioned before, I purchased the warranty plan, but never received any email or paperwork that confirmed said warranty.