We received the table from our order, and it arrived damaged and defective.
1. The corner of the table is chipped/broken.
2. The surface finish is not sealed properly — the coating comes off easily.
3. When I simply wiped the table with a dry paper towel, the brown coating transferred onto the towel and onto my hands. The surface stains everything and is clearly not protected with a proper finish.
This is not normal wear — this is a manufacturing defect and shipping damage. The table cannot be used in this condition.
We are requesting a replacement table in new, undamaged condition with a properly sealed surface, or a full refund.
I have attached photos showing:
• the chipped corner
• the coating coming off
• the staining from just wiping the surface
Please advise on how to proceed with replacement.
Thank you.