Arctic King 7.0 Cu Ft Chest Freezer with Convertible Modes

At first I thought it wasn't going to be a sturdy freezer because the box was so light. I wasn't sure if there was anything in there tbh because it didn't feel like there was anything in there. But once I got the box open and plugged it in, it was just what I wanted for my shed!

I purchased this freezer from Walmart.com and it arrived with the box undamaged. However, The freezer was badly damaged. It had multiple dents and the back was completely kicked in. Walmart refuse to pick it up. They offered me a partial refund which they never honored. Don't buy this freezer from them. It's probably a good freezer just not from Walmart. Read all the other reviews and look at all the other pictures. Other customers are saying the exact same thing I'm saying. If I could give zero Stars I would. Shame on you Walmart.

My personal experience is terrible. The product came in damaged but the box is not damaged. I've been fighting to get my money back since February 27,2025. Beem going back and forth with them. I don't even have enough time and space. I have a book on everything. I have sent everything they ask for. I ordered it though Walmart, but I have to deal with the company of the product. Which I don't think is right. I ordered from Walmart. Walmart should take the return back. I should not be going through this. I had this happened at Lowe's before, but they deal with the problem not me and it was a third party product. When it first happened, I called 2 different Walmarts.They refuse to take it back and give me my money back.That's in Hammond and Ponchatoula Louisiana. So I will said never order a big product from Wal-Mart. I won't be ordering nothing through walmart ever again. I hate to even hear someone say Walmart. This is really ridiculous.I'm still dealing with it as of today.

Before ordering my 7.0 cu ft freezer, I read the bad reviews about FedEx's mishandling of large packages. I thought they should have improved their service by now, but I was wrong. I did receive my freezer in a bad state. I returned it that same day and threw it away at a free FedEx center for a replacement. But it's been 5 days and there's still no news about when I'll get my replacement freezer, nor is there any guarantee that it will arrive safely this time.

Wellll it arrived with dents all over it and scraped off corners. The best part though is the so called “customer service” provided. I tried first to use the chat and then when I provided more details all of a sudden I could no longer use the chat feature and it directed me to call line. Funny how that works. Then when I got someone on the phone the best they could do was twenty percent back and a wee little promo code. Thanks a bunch. NOT.

It arrived on time. Seemed to be packaged nicely. Get it setup and notice two dents in the front! Walmart flat out lied. Agent said another one would be delivered and this one picked up. It never happened. After six calls and three chats I got tired of calling and trying to get someone that understood English to get resolution! This is the last big item I buy from Walmart.

We just got it today .. we was so excited to get it! opened the box %26 IT WAS DENTED!! The left side %26 the back was dented %26 popped out!! We was %26 are soooo mad !!!! I mean can’t yall be more careful with stuff %26 care about it a lil ???!!! Yall don’t care!! Bc it’s not yours !!!! %26 that’s BULLCRAP!!!!!!! !!!!! Do better !!!!!!!!

DO NOT PURCHASE!!! THIS WAS DELIVERED WITH SCRATCHES AND DENTS AND I GOT AN EMAIL SAYING THAT I WOULDN'T GET A REFUND BECAUSE I REPORTED IT AS NOT DELIVERED!!! FALSE INFORMATION AND LIES TO KEEP FROM GIVING ME A REFUND. I WILL REPORT SUCH FRAUDULENT ACTIONS. BUYER BEWARE

Product arrived on time. However, when I unpacked the unit, it had deep indentions where the packing straps were secured. I requested a refund and scheduled a return/pickup with FedEx. It took two weeks for them to come pick it up! After multiple calls to WalMart Customer service, I finally received my refund six weeks later. I am beyond frustrated!!!!

Walmart has sent me a horribly damaged product… Even though I gave them a second chance to order and send again… When the second one came, it was more damaged in the first one. Horrible!