BalanceFrom Stair Climber Commercial Grade Stair Stepper Machine for Cardio and Lower Body Workouts

Great product , one step came dented but not too noticeable. It's pretty smooth and quiet

Exactly as described extreme amount of value for its price would highly recommend

Because the price was 50% of retail and no competitors came clos to that pricing. Quality is great. We are a volunteer fire department and having this product for our members is crucial.

The machine got delivered very quickly. It came in a very large wooden box, basically is in 3 parts ( the main machine, the rails and the screen / computer). Assembly took about an hour, it was very straightforward. Hardest challenge by far was getting it off the pallet and into place. Me and a buddy were able to move it around but definitely wasn't easy but doable. Haven't used it much yet but so far, I am very impressed with the stair climber.

The machine works well, not as sturdy as a commercial grade machine but works all the same. The delivery was a major issue. Said it would arrive on one day but took almost a week later.

Great price, Easy to assemble, product looks and seems to be commercial grade. The only two things that fail is the heart monitor, it doesn't give you an accurate reading. And the calories burned tracker that is way off. Other than that it's a good product.

Angi sucks!!! Don't buy this item! Angi puts the the work in a pool and random people pick the job, with no skills in installing the product. I paid for installation but Angi will only send 2 people to install this 400lb item. Twice 2 people were sent to install it and they indicated they could not lift the item out the box. Angi told me I can cancel my assembly and they will refund me my money. Then they will send me to their sales office to pay for assembly by more than 2 people. WHAT?? I already paid for installation. Why have Angi as a installation option, when they cant do the job and are trying to swindle more money out of Walmart customers. DO BETTER WALMART! Your customers deserve to have quality installers and not random unskilled individuals looking for a part time job, assembling their products. And then trying to swindle more money out of your customers.

I bought this item back in 12.2024 and this machine is already broke not even a full year $1000 gone .The stairs just stopped going . I am 180 lbs so I know it's not because of heavy weight well under weight limit . Been trying to get help with manufacturer under the “two-year warranty” but have gotten nowhere since the beginning of August and they have not resolved the issue yet and the last message I received was that they are waiting to hear back on how to help. That was 3 weeks ago and no follow up and when I reach out for an update no response . A total waste Will never buy anything from this manufacturer again.

One star because it's so heavy it's still in crate in garage not in my home gym as requested multiple times. It showed up wrong day after I wasted an entire beautiful day for your people to tell me it was lost. Worst shopping experience I have ever had in my entire 40 years. Never again ever … can't respond to quality cause I haven't been able to use it ..

The exercise machine itself is nice, not too bulky, fits well in small spaces. But let me begin how this all fell apart. For starters I paid the additional 159$ third party Angi for them to have a crew assemble it. They came out %26 took forever just to cut open the pallet. The machine was only exposed 50% %26 immediately they told me, this has to stay in your garage btw, it won't fit through the doors. Before they could finish I told them to stop, forget it, I'll get a refund. There's no way I'm keeping this machine in my garage in TX heat. My husband %26 his friend ended up finishing the dismantling of the pallet just to test whether it could fit through the doors, AND IT DID. Machine is about 33-34in wide. they used a dolly %26 were able to bring it in. NOW let's talk about how this was packaged. the screen/display was resting on the stairs, which caused the wires to stayed bent the entire time, it tore!! with broken/ripped wires, the machine is useless. I called Walmart, they told me to call the company for warranty but when I did, they told me they do not cover dmg'd items upon delivery. I had to talk to 4 diff walmart reps for them to finally process a return!! I got my $ back from Angi (what a waste) %26 finally from Walmart. I'm sure this climber would have been awesome but theres always a high risk of dmg'd deliveries, and whats the point of warranty when crap like this happens.