Beats Flex – All-Day Wireless Earphones – Beats Black

I purchased 2 marked down and neither of them work. New, not refurbished. Neither of them turn on. I ordered then by mail and would have to return them in a store. No shipping return option. So I'm stuck with 2 non working products. Beyond disappointed. Both have a blinking white light when I charged (for hours) and no light or sound in either pair.

Opened box today after purchase in January 2026. Product appeared to be unused, but didn't work. Went to the Apple Genius bar to find out that it had been returned under warranty to Apple back in 2023! There was nothing Apple could do for me. Lesson learned to NEVER buy Apple products from Walmart. Go to an authorized partner or directly to Apple.

İts came doesnt work. İ drive walmart returned. İ ordered from online new one and they send me exact same box and exact same earbud again still doesnt work. Are you kidding me? This is fraud. And Spam!

Bought these as a gift. When the arrived the condition of the box was in terrible shape. This is clearly a returned item. Unfortunately, I missed the return window. Decided to keep for myself and they won't charge. Buyer sold Defective item and I'm out my money.

Last four pair I've bought I've had problems with. Last pair I sent in for apple to fix them and even though I have them all necessary info they sent them back saying they couldn't find the serial number, so they just sent them back to me! Ridiculous

BUYER BEWARE. I have owned several pairs of these and they deliver excellent sound and fit very nicely. However, I PURCHASED 2 pair of black bears X headphones on sale 1 month ago and one pair just died. These usually have a warranty through Apple. I took the pair to the Apple Store and they said the headphones were YEARS old and out of warranty. I checked the other pair when I was able to link it to my phone with Bluetooth and it was also out of warranty. These are either refurbished (this is not stated), counterfeit, or have been sitting in some warehouse for years. Purchase at your own risk. Shame on WALMART!! I am returning them.

Did not work right out of the box. I tried charging it all night. Nothing. Bluetooth wouldn’t even show up. I had to return it and I get everything through Walmart plus delivery or shipping because I have 2 toddlers so this was extremely inconvenient to return. I tried different phones, I tried charging it longer, I tried long pressing literally every button. Completely defective. I got beats headphones before that stopped working on me after a few months but figured it was a one time thing… WRONG. Beats SUCK.

I had to return it because I couldn't get them to pair. I spoke with a customer service representative and he said maybe the problem was a malfunction in that one.

Terrible experience. The headphones were defective and would not charge. The bigger issue is that Walmart will only allow me to return them at a physical store. That is ridiculous. I will not buy from Walmart's website again.

Terrible experience. The headphones were defective and would not charge. The bigger issue is that Walmart will only allow me to return them at a physical store. That is ridiculous. I will not buy from Walmart's website again.