Brickhouse Security GPS Car Tracker - Hidden Tracker for Vehicles - Long Lasting Battery 140-Day LTE GPS Tracking Device for Vehicles with Magnetic Case & Extended Battery - Subscription Required

It was good

works very well.

works great for me and makes me feel at eased because I know where my family are and they are safe

The best part about purchasing the product is the customer service. You have nothing to worry about as help is always available, 7 days a week. Mikee from customer service has been a great help!! He understood my concern and didn't hesitate to address it.

I purchased the Spark Nano 7 a few months ago. The battery life is as long as advertised, and I am extremely happy with my purchase. I recently called BrickHouse Security because I misplaced the charger and connector wire to the battery pack when it came to charging. When I called, I spoke with Rafael, and he was extremely professional and an excellent communicator. He understood exactly what I needed and made sure that I promptly received the parts immediately. I am grateful I was connected to Rafael when I called. BrickHouse is a great company and I am 100% pleased.

Recommended by a great trustworthy friend, glad I listened to his advice. After a few start up glitches, Janos and Czarmaine were so polite and patient getting the issue resolved. GPS tracks vehicles accurately. I absolutely recommend Brickhouse, especially for the customer service.

Tracker is a Nano 7 used with Brickhouse Security subscription. Base price $29.99 per month, no contract so cancel anytime. I was very impressed on how well that it did. Very accurate so far.

did not explain that the tracking feature was tied to a subscription plan.

Bought device, set up was fine, tracking is not straight forward and most times the app malfunctions. Anyway the most disappointing part was I secured the device on my car but just 2 weeks during use the tracker disappeared! I tried relocating the tracker because it was active but despite arriving to the shown location, it was no where to be found! I called customer service and they were very unhelpful. In fact the man I spoke with on the phone made it clear he was not willing to help unless I intended to purchase a new device as it's not their fault! Their adverts and describes how strong the magnet is but mine did not even stick long enough to last 2 weeks !I already had a running 3 months subscription. Days later, they sold me a smaller version of this device but the problem now is the frequent battery charging! It was such a waste of money

Customer service is terrible, no patients. never used, need to return both.