Dextrus 12000 BTU Mini Split Air Conditioner Heat Pump System, Wifi Enabled 20 SEER2 115V Ductless AC Cool Up to 750 Sq. Ft, Compatible with Alexa, R32 Refrigerant & Installation Kit, White

This unit is IMPOSSIBLE to install! I hired an electrician to do this for me, as an HVAC company wanted $500 to install. He had to come back 3 times to complete this project! NOTE: You are required to have a specific vacuum to pump out the system before using!!! E-mail from the company: Thank you for your message. Regarding your question, we can confirm, vacuuming is required during the installation of this mini split system. The refrigerant lines and indoor unit must be properly vacuumed to remove air and moisture before operation, which is a standard part of professional HVAC installation. You do not need a vacuum pump specific to R32 refrigerant. A standard HVAC vacuum pump will work, but it must be compatible with R32 due to its flammability (classified as mildly flammable – A2L). Be sure to check the pump and associated tools (like gauges and hoses) for R32 compatibility and always follow proper safety guidelines. For your convenience and safety, we highly recommend hiring a licensed HVAC technician to perform the installation, as handling refrigerants and ensuring proper system setup requires specialized knowledge and tools. If you have any other question or concern, please feel free to contact us. Regards, Lysa So I went on Amazon- finally found the specific R32 pump- bought it for almost $100. Waited 2 days for that to come in. When it did, it didn't come with the hose needed to connect to the mini split. Had to order that about $40. Waited 1 day to come in. That came in, but then didn't come with the adopter needed to connect both of them. Ordered what I thought was the correct connector, $6. Waited 1 day. It came in. Wrong piece. returned that. Ordered the multiple pack adopter to connect. Waiting for it to come in. THIS IS CRAZY!!!!! As far as the outside unit, it does not come with a stand- so I ordered that- another $30. It comes with super cheap looking tape to cover the black drainage lines outside. So I chose to order drain coverage lines- another $40. I wonder if I bought a more expensive unit- would it come with the needed items for installation???

damaged

The fan inside the indoor unit was damaged. I tried to reach out the seller, no response at all.

I highly recommend this mini split unit. My husband installed it and even tho he ran into a few issues, like having to order a 7$ connection thing on amazon, it is not something that can be installed in a couple hours and they did not say it came in two separate boxes and they might not arrive at the same time, this thing is worth it. We converted our double car garage and installed the mini split on the side. It's quieter than a small personal fan on low, and thats when we are using the AC on high. The AC works beautifully and it has made a big difference for us. We run it almost every day for at least 8 hours or so. Of course it increased our electric bill but no where near as much as i thought it would, I'd say energy cost is less then an ac window unit. Honestly, I was skeptical cause of the price being so low compared to others but I'm so impressed and happy with this mini split.

nice looking. after install it did not have Freon in it and it was supposed to be loaded on purchase. never got could. past my days to return. did trouble shooting and nothing worked. tried to get ahold of company online and only got a chat bot; which was no help at all. now either waste it or pay extra money to hire an HVAC guy to come and reload Freon and it trouble shot for hundreds of dollars....waste of time and lots of money!

I installed the system myself in about 2 hours. Took my time. Install was very easy and with this precharged system, I didn't need an HVAC company to come out. It is extremely quiet. I keep mine on AUTO mode. With this Kentucky weather, cold at night and hot during the day. AUTO mode turns on either heat or AC to keep a steady temperature inside.

return the item becauae half of the oder never got deliver to me...so walmart told be to return what i received and i will get a refund ...i return the item and it was deliver back to the seller..and i still cant get my refund...do not buy from this seller..i also try to contact the seller to see whats going on with my refund and i cant get in touch with them they steal my money!

Arrived a day late, this delayed installation. Not the sellers fault, but FedEx. Self installation was a breeze. I still haven't figured out the remote due to lack of instructions. I set it on auto and due to where I live (the black hills) temp swings are between 40° and 100° this time of year, it has maintained a temperature of between 72° and 74° degrees. Very pleased, we will see how this works in our harsh winter.

Not a bad unit I'm new to mini splits. This one is cost-effective so I do like that although there was issues number one being instructions I read most reviews were not enough instructions on how to install it and that is 100% correct although the instructions are wonky it was very simple and easy to do. It took me with no experience about 20 minutes to get it fully hooked up (not including vacuuming lines down for 30 minutes to 1 hour) now you do have to vacuum out the lines, of course, and then charge them my main thing with the copper hoses that They were kinked in one section to an extent to where I had to cut it and flange it. The original flange on there is not sufficient at least on my unit. It was not sufficient for Freon and my Freon leaked out and I had to get it recharged before operation so I would 100% buy a flange sealant or a thread locker. Something to keep those tight connections tighter luckily the lines were long enough to where I could cut and flange a good section off of it to still have room and they came with very long hoses cables. Everything was 100% lengthy enough for my house that I needed it for. So for the Pros: easy install, cost-effective, lightweight and extremely quiet. Cons: being my line was kinked and I had to cut it,the pre-flange lines on mine leaked,instructions were an inch away from nonexistent. shipping was supposed to take over a week just to get there depending on your area I would assume but for me it said one week so I ordered it on a Friday and by Tuesday I had everything I needed another con is that they ship in two separate boxes like normal. Mine came on two different days so you can't do much when one gets there before the other because you need them both for hook up so that's a con tossup anyways I really like the unit four out of five stars just because there was more cons than there was none but very, very good unit very efficient very affordable. I enjoy and I will for sure buy again for another unit!

Bought this for 2 small connected bedrooms and it failed to cool them down, it struggles to cool the one it's installed in.