HP Smart Tank 5102 Wireless All-in-One Cartridge-Free Ink Tank Printer, 2 Yrs Ink Incl, Surf Blue

I love the quality of the prints and how easy the installation process was. I can print from my laptop or my phone I love the convenience of it all! Goes great with my HP laptop! So far no paper jams and no problems with the speed either. Great computer!

It was quite easy to setup and program with my computer. I have several computers. The printer sits in my office. I have them all linked to it, so I can print out via wifi from any computer in my house. It's like magic. It makes excellent quality color prints too.

This printer can be annoying to set up, is difficult to network to your wifi, and quite often it will take a long break where you can't get it to wake up. That being said, once you get it set up right, it works very well. Ok, so it still falls asleep and doesn't wake up easily, that's pretty irritating. But if you remember the 90s and how we had to troubleshoot everything on the fly, fixing most problems with this printer is a snap. Unplug that thing and plug it back in when it gets all stupid on you. It's not a Nintendo, so no need to swab it with alcohol or blow into it. Just unplug it. Works. Oh, yeah, btw, if you get this printer you'll be so glad you don't have to buy cartridges or pay instant ink that you won't even mind the fact that it doesn't do automatic 2-sided printing.

This printer has SO many connectivity issues! I normally love HP printers and I've had several wireless ones over the years. I got this because of the refillable tanks and wanted to love it, but the connectivity problems make it a nightmare. First it can only connect to a 2.4 GHz network, which I don't love, but I have one setup for some of my other smart devices so I gave it a try. Even tho I had it connected to a 2.4 GHz network, it would only print half of the time from my devices. The only way to print consistently is from the HP smart option when printing. That being said, the print quality is great, but I'm returning because it's too annoying

Extremely difficult to set up. The included instructions are useless. The instructions make statements like "Fill the ink tanks." But, they do not tell you where they are, how to attach the ink bottles, or how to stop the filling once started. I figured all of that out, then the printer kept losing the wifi signal and the HP software would say it was offline. I gave up, and returned the printer for a refund.

I could never get it to print. HP wanted me to sign up for a "free support" trial membership before they would help me. Ok. When I went to sign up for it, my bank flagged the attempt as fraud because so many of their customers had disputed the charge due to poor service and $48/month fees. They did nothing for me. Thank goodness that Walmart let me return it. %23HPCustomerNoMore

HP Smart 5100 printer was extremely problematic to install. It took days it still is very very slow accessing documents to print. Would never buy again.

Print head issue durint installation of a new printer is unacceptable. The only solution offered by HP was to send a new print head, which could take days and may/may not work. Thus, returning this printer for a basic printer that will actually work.

Purchased HP printer through Walmart but has warranty through HP. The printer was new but never printed right %26 won't print at all now. Nothing I have had done to it. HP has no way of contacting them and Walmart doesn't answer their phone to see how I can get this fixed. This is under warranty but HP doesn't even talk to you. I want my printer either fixed or my money back to cover the purchase of a new printer.

I wish I had never gotten it I have not been able to get it to set up. It will not download on my WiFi and I pay extra for help with it but I have not been able to get in touch with anyone my phone company said they can’t help and I have other people to try to set it up that knows know more than me and they can’t get it to work on WiFi I got it new WiFi box today but it doesn’t not change anything.