JONPONY Power Lift Recliner Chair Recliners for Elderly with Heat and Massage Recliner Chair for Living Room with Infinite Position and Side Pocket,USB Charge Port,Brown

The chair arrived as an anniversary gift for my just days after ordering. After looking a t the directions and laying all of the pieces out, the assembly time was an hour. The only negatives the lack of details for each step or an online assembly video. The chair is very comfortable and I found the heating and massage an awesome experience.

I purchased this recliner in October 2025 for my daughter who had a C-section so she could get up without putting her stitches. It's January and the chair no longer works. I did get warranty so they can come fix or pick it up

The item I received was not the item pictured on the website. Although it is similar it did not have the cup holders as pictured. Not sure I would have bought the item without the cup holders. Assembly was ok but certain portions were not very specific.

This package was left outside. We brought it in that day. The box was open with extra cardboard stuff on top. No instructions no cords and no arms for the chair. The stuffing on it is very thin. And I am just so disappointed that we didn't even receive the whole thing. Will be sending this back if possible it is horrible. do not think anyone should try purchasing one.

FedEx stated: RTO, undeliverable, cancelled delivery. Somehow severely broken, torn, damaged pieces broke thru. Helpers had to lift on blanket,then pull it inside. Box not opened by me- arrived essentially already opened. Vendor used very thin, cheap packing. It is as thin as a business card. Explains why it arrived with large holes broken through from the inside. All sides were torn and barely held together by clear tape. I suspect pieces likely are missing from the deplorable condition it was left open, seams of flimsy cardboard is held together by clear tape. Recliner was customer assembly. I'm elderly, electric wheelchair. I don't know how whoever will be able to transport to their truck, let alone return to sender. Please advise how you will handle this. Common sense dictates that someone should just clip.Open the tape and piece by piece take to the dumpster.

The armrest did not come in package Walmart says they will come and get it but you have to put it back in a box I’m disabled how am I supposed to lift this heavy recliner I read other reviews where they said their box was missing the arm rest as well I should’ve taken heave

It is extremely CHEAPLY made. It wiggles, bar straight against back, stitching is crooked. It is just BAD. Nothing like the picture.

I bought this chair in part because the picture indicated there were cup holders included. I was extremely disappointed that there were no cup holders in the package, and that there was no mention of them in the instructions.

Chair shows up with damage . seller has stopped responding after i sent photographs of the damage. This chair is not made well. Horrible customer service I do believe this chair was used and returned then sent on to me.

My delivery should have been two boxes. I received the lower part of my chair (1 of 2) but the FedEx driver did not deliver the upper portion of the chair (2 of 2). My father now has only half a chair rendering it basically useless.