The wedge came rolled into a very tight cylinder. The plastic wrapping took some very careful cutting. When I finished cutting the plastic the wedge expanded beautifully. I'm sure that it will be serviceable for many years, but right now it's really too thick to go into my bed comfortably. I'm trying to use it but the bedding is a problem. It would be nice if the wedge came in two pieces a top piece and a bottom piece each about half the thickness of this wedge so that you don't have to use the top piece. Other than that it is a well made, versatile, accessory for those who sleep on their back and need to have their lower legs and feet raised.