Hello,
I received the pillow today, but unfortunately it did not meet my expectations.
The pillow is extremely soft and lacks proper support. It feels underfilled and does not provide the firmness needed to support the neck and upper back. For someone with cervical disc or neck and shoulder pain, this pillow is not comfortable or practical at all.
Because of this, it does not maintain proper neck alignment and quickly loses shape when used.
I was looking for a medium-firm, supportive pillow, but this one is very soft and unsuitable for neck or spine issues.
Thank you for your understanding.