Request for Return – Unsafe Chairs
I'd like to request a return for the chairs I purchased. Unfortunately, they are very lightweight and poorly constructed — both my staff member and I have fallen off them multiple times while getting up or answering phone calls. I weigh around 115 lbs, and she's slightly heavier, so this should not be happening.
I've never experienced an issue like this with any other chair before, and I'm genuinely concerned that someone could get injured. If a return isn't possible, I'd at least like to share this feedback with your company so you can review the product's safety.
Please let me know how I can proceed with returning these chairs.
Thank you,
Maryam