Nintendo Switch 2 + Mario Kart World Bundle

I haven’t opened the package yet cuz it’s supposed to be for my son’s bday gift, but I wa truly impressed that the delivery was as quick as the day itself!! I ordered this item in the morning and it arrived that afternoon right away!’ Soo impressed and sooo happy that it was readily available and ready to be shipped and handed over to my house!! Thank you soo much! I’m glad it didn’t take long cu I was scared it was gonna get lost in the mail!! Sooo grateful for your service!

Not blaming the delivery driver on this. The switch 2 that I received did NOT have a seal on it. When I opened it, the console and accessories are all there, brand new, and serial numbers matched. However, I noted the digital coupon to purchase Mario Kart World was flat out missing. Only thing I can think of is that someone is taking the game coupons out of the box in the warehouse/store before being shipped OUT. Definitely BUYER BEWARE!!!

The switch is great but the ordering system was not. They shipped it through FedEx who didn't even attempt to find my apartment and rescheduled it for the next day, even though my fiance and I took the delivery day off so we could be there to receive it and play games. The delivery attempt photo was just a picture of the delivery slip on the steering wheel of the driver's vehicle. FedEx support was extremely unhelpful, Walmart support said they would send it back out at 8:00 p.m. The same day, but that never happened either. So it got delivered the day after when we both had to work.

I ordered a Switch 2 Mario Kart bundle. What I received in the box was only the plastic stand for the console, everything else was missing. 2 different Walmart stores refused to take the return (saying I had to talk to Walmart.com). I have called Walmart.com customer service three separate times and have not been able to get a refund processed. DO NOT BUY THIS ITEM FROM WALMART!

DO NOT ORDER FROM WALMART.COM – THE ABSOLUTE WORST EXPERIENCE AND SUPPORT EVER. I ordered my SWITCH 2 on 7/8 and after various days lost in the mail and multiple “delivery attempts”, what do I receive? A VACUUM CLEANER! I immediate contacted support on Walmart.com, and they provided me with a Barcode and told me to head to the nearest Walmart. Once I got there, I explained to them the issue but the manager told me that they will not be able to receive the item as the Bar Code does not match since I was trying to return the Vacuum cleaner. They told me that there’s apparently a feud / Disconnect between Walmart.com and physical stores, and told me that this is very common, especially with Macbooks, that end user receives a different item. I was told to call Walmart Support, which I did, and after a half hour on the phone, I was told that I could keep the Vacuum cleaner due to the inconveniences and that I would receive a refund in 10 days or so. Around a week later I called for Refund status, and the agent told me that no refund was in process, and once again instructed me to return the item at a Walmart. After some arguing and explaining the issue once again, a Supervisor told me that In a few days I would receive a Shipping Label via email and that a refund would be issued to me within a few days, PRIOR to returning the item. A few days later, I got an email stating that they will not be able to issue me a refund or provide me with a Label! I called once AGAIN, and they told me to go to a store and have the manager call the Support line. After going to Walmart again and speaking with the manager, they once again called support and had a big argument as they couldn’t reach an agreement… after TWO HOURS in the store, they finally told me that I will be sent a shipping label to return the vacuum cleaner (once again) and as soon as I return it they will then issue the refund. I had to take some time out of work to go to my nearest Fedex and Ship the item back, and after almost 2 weeks since shipping the item, I finally received my Refund. I cannot believe I just went through this horrible experience, the complete disconnect between Walmart.com and stores, and the complete lack of empathy and respect for the customer. Don’t get me started on the support provided on x.com – they told me the only solution is to submit a claim on my bank to see if they can do anything about it.

You're actually asking me to rate what your system/app had shown me to have had it in stock, allowed me to place a purchase order for, with a 'next day delivery ', but then decided not to actually have it in stock? Seems pretty gnarly, man. Launch had tons of leftover stock for all the big retailers, but suddenly it all mysteriously evaporated? Very suspicious, if you ask me.

The Switch 2 is excellent. If you like your Switch, you'll probably like the Switch 2. It's a little bit bigger (and harder to hold) and old games like Mario Kart 8 look great--sharper images, better colors. I also like the screen size for mobile gaming. I assume this is the only potential downside. For example, my wife has smaller hands and still prefers the original Switch paddles and size compared to the Switch 2. However, the game's download code was not included in the bundle. I have contacted customer service twice now since the system arrived on Monday and have not received any word or updates on the issue. I specifically got the bundle because I wanted Mario Kart World. With no obvious way to create a ticket, it's hard for me to tell if the problem is still being addressed by customer service. I was very excited to get a chance to order the system from Walmart since it's very hard to get at the moment, but very disappointed with the response to missing the code.

Stayed up till midnight on release date to try to get my kids the new Nintendo switch with Mario Kart game. Gave it to them as an end of the school year gift to only find someone at Walmart had removed the seal and the stole the Mario Kart game card from it!! SO disappointed!!!! Shame on you!!!

I got the wrong edition, but I did manage to get the Switch 2, though I do feel ripped off I got the console itself and not the game that came with it, and I know if I return it, there won’t be any in stock for a while…, overall solid delivery, just wish they bothered to show the difference

the shipping box was smashed to the point the inside box was smashed as well. Walmart would not offer a replacement only for me to return the item for a refund. this is completely unacceptable on Walmart's shipping and fedex too. now i have an item that my husband has been waiting on but he cant even use it due to the damages