The device was fine, but the vendor and promised 24/7 support was TERRIBLE. It arrived in a suspiciously used or returned condition, with open box, used twist tie on the cable, sticker covering something in the box, and with a charging cable that did not fit the device. I sent 3 emails to the company, and kept checking their website for the 24/7 support (“come back later”). Don't buy through the Walmart partnership with this vendor. Walmart refunded my money but I had to go to the store (after I ordered a replacement device via another brand,)