Overall, this is A nice icemaker and I love the little pallet type. Ice cubes it makes. There are a couple of drawbacks that I Noticed that possibly would have me decide on a different model. The way the ice cubes fall out into the container makes them drop straight down and they end up building a small pile which makes the unit think it is full of ice. You have to knock down the pile so it will continue making ice. Also, the tray the ice collects in, sits above the icemaker which actually makes the ice melts more quickly. My previous unit. The ice stayed pretty firm for a much longer period of time. But the unit works fine, it's not very loud, so I felt it was worth keeping.