The cushions are firmer than I expected at first touch, but after sitting and lounging for a while days, I realized they're just the right firmness to stay supportive over time. The seats bounce back nicely, and I don't feel like I'm sinking into a black hole like some other couches. The ottoman is generously sized and comfy to prop your feet up on. The movable ottoman lets me switch up the layout anytime I want. I've already moved the chaise from one side to the other depending on whether we're entertaining or just having a cozy night in. That kind of flexibility is a big deal in a smaller space like ours. For the price range, this sofa checks every box: it's stylish, functional, comfortable, and space-savvy. It fits beautifully in our apartment and doesn't overwhelm the room.