Portable Air Conditioner Installation

First time using service. Never received email with details. Made process very frustrating. Finally located proper customer service chat. Everything went fine after that. Guys who installed our AC were wonderful. Walmart needs to better communicate about its Angi services. Was at a real loss looking for help at WM website.

The guy that installed our air conditioners was fantastic and definitely deserves a big raise. He was very professional but also very personable and reminded me of my son who passed in November. He was wonderful and installed both air conditioners for us since the other one came while he was here. He went above and beyond.! Raise is definitely needed for him. I can't say enough good things about him😊

I thought I paid $95 for an installation and I hope and pray when I look back at the ordered it is not been charged off my card because if it is we're going to have a problem we're going to have to pay me back the $95 cuz I had to install it myself and I'm pretty upset about it

The installer himself was pleasant, competent, and very efficient. I found the Angi app somewhat confusing and difficult to use. A method to text directly to installer, would have made giving detailed directions to the site far easier. The app does have a "chat" with an Angi rep, but he/she then has to relay the message (or directions) to the installer. This seems a cumbersome process and prone to error. It is a very helpful service that Walmart is now teaming with Angi. It simplified and streamlined the process of purchasing an A/C unit, an extended warranty, and arranging for reliable, trusted service for installation all with one charge and payment to Walmart. So, thanks to Walmart and Angi for teaming up together.

The delivery of my air conditioning window unit didn't arrive until late afternoon.The installer showed up early in the morning to install the ac that did not arrive yet.He said he was coming back at five thirty and he did not come back.I did not pay for this for it.Not to be installed

Assigned installer never showed. No where was it stated you “need” to download the app my installer canceled. I wasn't aware that it was canceled until an hour after the time they were supposed to arrive. No phone call or email to let me know appointment was canceled. Just reassigned it to someone else or another date.I had to download the app. I finally get into the app to find out. It was reassigned for another installer on a date a week later, and I can contact that person.

My item failed to deliver. Sent several emails Angie. I was not responsible for missing package. I contacted them the first and second day it didn't arrive. Today guy drove up the drive to install it. Told him I'd contacted them more than twice when I discovered it was still miles away. His answer was, You'll pay for service anyway. He was very rude about it. My first and last time I call them.

NOT RECOMMENDED: 25K BTU AC purchased with Walmart-Angie installation service. Delivered to driveway, despite other instructions,requiring me to lug AC on a dolly to bring to other side of the house. Angie Installer arrived. Could NOT install AC because package of frame mounting screws were wrong size. Submitted RETURN REQUEST for the product to WM. Walmart auto response is to return AC to Walmart store. I am alone-retired. AC CANNOT be carried by one person. I have to rent a truck at $75. gas to return product to a WM store. I also had the additional expense of paying for Walmart-Angie Installation Services. This product or optional services are NOT recommended. Buy from a reliable SERVICE ORIENTED retainer. R.O, Esq

Terrible experience . Appointments were canceled 3 times and customer service hung up on our call Would not have bought the air conditioner if it wasn't going to be installed.

They never showed up!!!! I'm only giving a 1 star because you can't not pick one. I'm ultimately disappointed and upset with the fact they didn't show up and haven't contacted me about anything. $95 waisted. I want my money back!!!!