the microphone doesn't work ,I push and hold it but it never activates ,and i know that options is available on my tv becauase it works on my samsung phone remote, thats the whole reason i got this replacement remote, its really disappointing, plus when i turn the tv up or down or fast forward or rewind i have to keep tapping in the direction because it doesn't do anything when i press and hold like the original remote or my phone app remote, is this working properly or should i get my money back