Scott ComfortPlus Toilet Paper, 12 Double Rolls

Was supposed to receive Triple Rolls and instead received double rolls. I was going to request a replacement but it requires that I return the item which must be repackaged and/or label printed to return. I don’t feel I should have to do this, as the sender is at fault for sending the wrong item, therefore, I am just keeping the item. Just know, you may not receive the correct product.

Walmart advertised it but obviously didn’t have it! FedEx never delivered the items to me and now 4 days later they just issue a refund and don’t even try to reship the product! Walmart needs to stop using FedEx for their deliveries! I ordered jars from Walmart and the one’s FedEx delivered were broken

I ordered Scott Comfort Plus Triple Rolls twice and received the wrong product both times (the lower-quality double rolls). At that point, this is no longer a simple mistake — it’s a repeated fulfillment issue. Despite the error happening twice, customer service offered no reasonable resolution other than requiring me to return 12 bulky packages to the store for a refund. The inconvenience caused by Walmart’s mistake was not acknowledged or accommodated in any way. Very disappointed in the lack of accountability and customer care. I expected better.

This is not triple roles, plus the package says 12 double rolls for 24 regular rolls. I received 12 regular rolls, so the package was even labeled wrong. the quality is okay....if you like little crumbs of toilet paper all over your floor. 12 crappy regular rolls of toilet paper for 5.00. Not worth it!.

I was supposed to receive 12 triple rolls which equals 36 rolls, instead I received 12 double rolls which equal 24 rolls. I'm not happy at all. The first picture is what I should have received. the second picture is what I actually received, now I am going to have to load these up and take them back to Walmart because they weren't what I ordered.

I did NOT receive what I ordered! I ordered Triple rolls NOT Double rolls!!! The double rolls are smaller and thin. You are very wrong for this Wal-Mart! Who have the time or want to do the travel and standing in long lines to do the return. You still haven't gotten things right yet with all the complaints.

Horrible shrinkflation with this brand! I ordered 6 packages of a dozen triple rolls; they sent me 6 packages of a dozen double rolls, so I sent them back. I received the replacement triple rolls and they have the same number of sheets per roll as the rejected double rolls did. Plus the triple rolls look even smaller than the double rolls did--I would consider them single rolls in any normal world--so I'm not sure they even have as many sheets as they claim. What a rip-off! Not to mention the waste of my time, effort, paper, and printer ink to send back the original shipment of double rolls. It's time to shop for another brand. I feel cheated, and I'm disgusted at this corporate behavior.

I’ve ordered this twice because I thought it was a mistake but it’s advertising triple rolls and both times I was sent double rolls..I will be returning both order for false advertising

I received double rolls not triple rolls like the picture and description. False advertisement. It states that you will receive a 12 rolls= 36 rolls. I received 12 rolls= 24 rolls.

Two times now Walmart has sent me the wrong products when I ordered this item. It is NOT “triple rolls” as advertised! They have something wrong between what it being shown %26 advertised vs what is being picked and shipped.