Shelving Installation

I love this curtain rod and the man who installed it from Angi's list was very professional, courteous and kind. He also worked as a Carpenter so the curtain rod was installed very precisely. It was a very good experience and I would definitely recommend someone from Angi's list to install or build youritems. I've had a few items completed by them and they've all been done correctly and professionally.

I ordered a total of 3 shelves and only 1 was delivered. After that, the order was cancelled not by myself and I got a two emails indicating it was cancelled on the remaining two. I got online to customer service and indicated the 1 needed to be picked up and returned, for It's too heavy for my husband to take in the store. The gal told me I would get the info by email for the returning process for the 1, which I'm still waiting for. On top of that, once I placed the original order, I got a confirmation from ‘Angi's List/Walmart' indicating my order has been placed. This was ordered through Walmart, not Angi's List. This order has nothing to do with Angi's List at all. Then, after the one was delivered, I got an email from Angi's List indicating they're gonna be sending somebody over for installation. I informed them I never signed up for that, nor do I want that for my husband would put anything together. Low and behold, I thought it was spam, but it was not, and they showed up at my door, indicating they were here to install the shelving unit. I explain to them I never ordered the installation process, nor did I speak with anybody from Angi's List to order the installation. And that I also chatted online with customer service and explained that the one of three shelves that I ordered won't work and i wouldn't be keeping, and the 1 shelving unit needs to be picked up.. Still waiting for information on how it will be returned - by what company will pick it up and what date. I shouldn't have to pay for postage to ship the retuned item too, since they cancelled the other two items and I didn't get my complete order.

This review is ONLY about the shelving unit itself. Not the individual(s) from ANGI's who were supposed to install the shelf. The shelf itself is very sturdy and holds a lot of weight. We especially like that we can lower it to add/take away stored items. The hand crank is exactly what we needed. Now we paid extra to have it installed. Walmart works with ANGI to hire someone to install it. We gave specific instructions that installing the shelf required two (2) installers and one, tall ladder as our garage ceiling is tall. Our communication was NOT relayed correctly and because of the lack of communication, we hired a non-ANGI work crew to install it. I do NOT recommend purchasing for Walmart/Angi to install the shelf but I DO recommend buying the shelving unit.

The communication was terrible. I didn't know that people were coming. They didn't ask anything of all three services that I purchased for hook up. Nobody came on the right date. The guy came to hook up my TV but the TV wasn't he came on Sunday and the TV wasn't to be delivered till Wednesday and then we had miscommunication about when he could come back and all like that. I finally canceled it. It was so bad and I had three other projects like that and they all did the same thing so I would never use Angie service at Walmart again.

Overhead storage item was cancelled within 24 hours of ordering but the item was still delivered (a month later) and the installation service charge was never refunded. There was no contact information to directly cancel the installation service. Only contact was a message from the installer a day before arriving. Installer did not bring a ladder nor any of the tools that would be needed to properly install a ceiling storage system. Also, the installer was uninsured. Image what would happen if he fell off the ladder (if he had brought one). The installer came from Angi (formerly Angie's List). The only issue with this order falls on Angi not Walmart or the item. Do not use Walmart.com installation services. Find a local, insured handy person to do the work.

Walmart offered this service so I bought it. Big mistake. My Angi's List guy was hard to work with, did not want to level my 30x40 mirror, and did not clean up after the job was done.

Angi sent a so called professional to my home to install the product only for him to hang two panels poorly and then said he needed to leave because he was only booked an hour. My grandchild could have done a better job. I would have appreciated him more had he been honest enough to say that he could not do the job, but because he didn't, he ruined the product and I am unable to have another professional to complete the job. When I complained, instead of receiving a refund for the lack of service and product replacement, Angi's has not responded to my claim, nor have they refunded the cost.

for the price the guy who put it up did horrible i asked if it comes with the hanging of curtains too and he was like yeah for a charge so i gave him 30 more dollars so $100 dollars to hang like 6 feet of it and a few days later it was already falling down

DON'T THINK ANJI's WILL COME %26 INSTALL THEY ARE THE MOST UNORGANIZED COMPANY I'VE DEALT WITH ALL TEAR! WHAT A MESSY FK'D UP SERVICE! Paid for 3 installs received none!

Angi wasn't professional at all. They canceled my appointment twice, then the tech never showed up to the appointment for the third time. The company also sent us an email to apologize and ask for another day. I gave them the contact info, and they never replied to me. I feel like I'm about to lose $70 for nothing!!! It has been almost a month and my stuff still hasn't set up.