This washing machine is one of the best purchase's I've made. Everything works, there were no missing/broken parts. They packaged it up very well, and it showed they are proud of their product. I am impressed at how powerful the wash cycle is, it really gets the clothes moving in there. Then the best part is the spin cycle, it's not loud at all and also so powerful. The clothes come out like 90% dry already. I am so happy with this purchase. It really is a great washer, easy to set up, easy to use, and does a great job at washing and rinsing and spin drying. I Will definitely be recommending to everyone. It is affordable and just overall a quality product.