I ordered online and so it was shipped to me. The top was been out of alignment, and there was a little kind of popped out place on the side where the metal connected. I used a soft cloth and a small hammer and I knocked both things back into place. The packing was pretty good, so I'm not sure what happened to cause it.
I like it mostly because I got it at a very reduced price. It's not as sturdy as it looks online, of course, but it will do for my needs. I'm using it at my desk for pins and scissors other supplies like that.
I ordered the light cream or ivory colored one and it fits with the other things I have at my desk. I do like the color.