Blackstone 28" Griddle Hard Cover (Model 5003) for Front or Rear Grease Models, Black

it came without the hooks to attach the cover to the grill. I contacted Wal-mart and was told they cannot replace parts. I called Blackstone and they said they are currently out of stock of hooks and would take 4 to 8 weeks wait. I am taking this back to Wal-mart. Thoroughly disgusted!

Great looking cover...the price vs others who sell the same item is unmatched. Amazon has it for $50. More on other websites. But maybe there's a reason for that... I returned this item twice and ultimately requested a refund... Why you might ask..? Well, the first delivery arrived damaged and missing the hooks that allow you to hang the cover on the backside of the griddle. The second delivery was missing all of the hardware. No handles... No hooks...nothing but the cover.. Pretty sure this is a manufacturer issue, but the fact that Walmart asks you why you are returning the item, then doesn't care enough to ensure the 2nd delivery is perfect puts them in the same "shame on you" category as Blackstone. Guess I will be continuing my search for a cover or lid.....elsewhere.

I received the item from Walmart.com and when it arrived, it was missing the hooks that holds it onto the grill. I contacted blackstone and they are sending me some without charge. That's a good company to work with.

I still do not have this, no clue where it is and Fed Ex is of no help. I never shop on line and this has made me not want to do it ever again. To much follow up and worry and work trying to get the product delivered. Not worth the time and energy.

In addition to the handles (2) and screws (4), it was supposed to come with hooks (2), which aren't in the package.

It came damaged corner very dented. Husband was able to take the dent out it will pass. It fits and the product itself is great could have been in shipping. Would definitely recommend it

came in bent on the corner. waiting for returned unit to get checked in to get my replacement. could really learn from amazon on how to properly deal with damaged returns and replacements. pretty dissatisfied with the customer support

💖 My son bought a grill from somewhere else. I told him to check Walmart for the grill(ended up being 2 late)that it might come w lid and more affordable maybe more items. So since it was too late, I went ahead and purchased lid from here. It came fast And fit perfect. Thanks to walmart for a perfect job, Well done!!

It was damaged when delivered. I had to take it back. they refused to trade it for an undamaged griddle lid. I took me nearly an hour and ended up casting me more the second time I ordered this. Hopefully it won't be damaged when they deliver it the second time.

Just received it and the corner is dented and the paint is coming off of that spot