FitRx SmartRack Dumbbell Stand, Dumbbell Rack and Kettlebell Weight Rack Stand for Home Gym

I had to recently replace my Bowflex dumbbell set due to a recall. I am very pleased with my new dumbbell set and stand from Walmart. Not being a regular Walmart shopper I was very pleased with the entire experience.

Dumbells are great. No issues. Customer support is non existent. Tried to contact for warranty and no response. I have a feeling if these break, youre out of luck.

Excellent seller fast quick easy shipping package arrived on time. Box was wrapped with two layers of straps. No damage to box box stayed perfectly in place with straps amazing seller thank you.

I was excited to add this piece of equipment to my gym to hold my bowflex adjustable kettlebells. Unfortunately, I was unable to assemble the unit this past Sunday because a couple of the bolt holes for the anti-slip feet were unable to be used by the anti-slip feet. No matter how hard for however long I tried, I couldn't get any of the anti-slip feet to screw into two (2) of the anti-slip feet locations. I contacted customer support, but haven't heard back after providing my name, model number, and serial number. I will return the unit to the store if I don't hear back this week.

Nuts and bolts to do not appear to be correct or it is just very poor design. Followed instructions and triple checked. stand base was loose, nuts provided would not tighten down all the way to secure they were closed end nuts. I had to go to hardware store and buy two bolts, nuts, and washer to install and tighten properly. Also, the trays that hold the dumbbelss do not tighten down all the way. I even used a ratchet and tightened down since they only provide a crappy wrench and very small allen wrench. Even after using the ratchet the stands are still loose. Sent an inquiry to fitrx support and they never got back to me. Good price but cheap equipment and poorly designed, and horrible customer service.

Missing bolts and the nuts and bolts bag was opened

I have ordered from Walmart.com for the past year at least weekly, and I have NEVER had a problem with delivery. I was really looking forward to receiving this item as it wld complete my home gym. Unfortunately, it was delivered to the wrong address. I had another shipment (Bathroom Closet) arrive 30 mins later. It was really disappointing that this item which I value highly, wld be the one to get lost. Your Shippers (FED EX) should be held to a higher standard!!!!

I bought once and sent it back to the company for a replacement because the bolts didn't line up to attach the trays to the rack. They sent me another one the bolts don't line up either. I contacted the company they got back with me for further information I sent to them and I haven't heard from them since.

Ordered items through Walmart, didn't get the full order delivered. They said they messed up on their end and told me to re-order it through their website. They issued a refund. I went to re-order it and the price is higher and they won't honor the price I originally purchased it for. They admitted it was their mistake, but they would not honor the sale price that I purchased it for, what a joke. I then asked they just couldn't sent out the same ones I ordered and they said they won't to it. I am done with Walmart! Buyer beware.

Might fit smaller dumbbells, but not the upto 90lbs FitRx dumbbells. Waste of time. Description wasnt clear enough. besides the size, the stand was great, wish it was useful.