STOP! Don't got throwing the old chair out the back door just yet...because I would put money on the fact that, regardless of age, the box your old recliner came in is more comfortable than this chair. There is literally a bar that is running horizontally about the middle part of your back. And the size...well, this is mama bears chair; Certainly not papa's. The construction of the recliner is poor. It feels like rigid cardboard inside and doesn't feel stable. Okay, so now let's plug it in and get a massage...and wake the entire block as this is LITERALLY vibrating the frame of my house right now. Guess this part isn't ALL bad. Just loud. Curious about 2 stars instead of one? It's soft. That's it. Soft. As the saying goes, ya get what you pay for.