Kojem 36 Inch Swimming Pool Ladder with 3 Step Plastic Removable Steps Non-Slip Steel Grey for Above Ground Pool Steps

This ladder was a chore to put together, it took me, my son and husband to try to get the "little" blue things to go in the steps, (they were too big) our stress levels were high! we watched YouTube videos to see what we were doing wrong, all of them were the gray ladders and the pieces were different and the just snapped into place for them... my husband had to get a hammer to force them in... then, attempting to get in the pool and the middle step fell. don't know if we can fix it back... horrible!

return this idem need a return label

I kept the ladder because I had promised my great-grandchildren they could use the pool. None of the steps fit properly. I tried using strong zip ties to secure the plastic step holders, but they kept slipping. Since the heaviest child weighs 40 lb, I assumed the ties would hold. I eventually had to use metal brackets around the holders to keep them in place. That worked better, but metal rusts, of course, so I had to remove the steps every time they got in or out.

piece of junk . plastic nuts you can't tighten them without them striping , unsteady once assembled . Steps don't or won't lock into place . I consider this a dangerous item .

The box was in bad shape and one of the plastic mounts for the step was missing. I decided to put the ladder together and use it without one step. The steps move when i put my 180lbs on them. I ended up putting hose clamps under each plastic step mount to reinforce the plastic mounts and keep them from sliding down the medal tubing.

I returned this item. The pieces didn't fit together. I had someone that had put a few pool ladders together try it for me , he told me the parts are all wrong and he had never seen anything like this before. I definitely will not recommend!

Ladder was not able to be assembled. Small parts would not fit when putting the steps on.

Hard to set up, could not get pieces to snap together, Sent it back for refund that never happened,

took to a pool shop to put together and they could not get the steps to snap on. piece of junk they said.

Was defective could never use it right from the very beginning couldn't put it together. Pieces didn't fit.