LG New 12,000 BTU 550 Sq Ft Window Air Conditioner, White

This is the only brand I can fit in my 22” window. The fact that it will fit where other units with less BTU's won't is a life saver in my older home. This is used in my living area and has to be mounted in an odd window therefore the size is so important.

The front cover was so hard to put ON. I gave up I had to tape it with duck tape. The one side just would not go in. It cools well. It's pretty quiet.

Delivery and installation process was easy

I should've gotten professional installation. It took me and my friend 2 1/2 hours to install this. I was not aware that you have to take the air conditioner out of the casing install the casing first and put on the wings, which gave us the most trouble and have a 2 x 4 on your windowsill. but once we got it in it works beautiful, nice and cool and quiet.

Received a heavily damaged unit from Walmart from a place called returnpro that handles DOA returns. Apparently a fork lift struck the rear corner sometime and smashed the case into the power board on this one. I tried to return it to my local Walmart but the management team leader said he thought it might have been too badly damaged to ship back. I removed the case cover to check for damage myself and noticed that this new lw8024rd model uses single feed capillary metering for the evaporator. That might explain some of the complaints about refrigerant noise for this model. I have used these LG 8000 btu units for years and the Lw8016ER and LW8017ersm use a dual feed that is a little faster to cool at startup, quieter and more efficient. Still might not be a bad value as the compressor and refrigerant loop easily last 30,000 hours in these. Beware of purchasing from Walmart though, you may be shipped a DOA unit from someplace other than an LG distribution center and Walmart customer service can be very poor.

Excellent performance; it cools the room down very quickly. The only downside is that the metal casing is too thin—it likely got dented during shipping, preventing the panel from closing properly, so I had to use blue tape to hold it in place.

This is not take out of the box and put in the window. You have to take the guts entirely out for installation. The plastic pieces that hold the side parts coming out there is a plastic clip on the bottom. You have to put on extremely hard and I can only clip one side on each side in would not recommend this.

extremely disappointed, 4 days old. I've owned 4 LG AC's now. i removed a 12k and put in this 14k and it won't even drop the temp below 4° of outside temp. 79° outside and can't get it below 75° inside a 500sqft room. my 12k would freeze you out but was getting old and wanted to upgrade b4 summer and now that it's installed i am regretting it. it blows cold, just not vey cold.

I ordered a brand new 14,000 BTU air conditioner. It was delivered today. I opened the box and the air conditioner is all beat up and dented and scratched up. Definitely got ripped off here. I paid full price. What looks what I got a used refurbished air conditioner. I am not happy buyers beware that you don't get ripped off !! Unbelievable

My 12,000BTU AC does not cool. The temperature will not go below 69F. My previous AC which was also a 12,000BTU would freeze the whole room, but this one does not even cool it off. I have tried every setting, turned the fan to high. Checked the filter and nothing helps. The room is not a large room. The AC was installed by a man who has installed dozens of AC's so he knows what he is doing. Returning it seems to be the only option.