I was really disappointed with this purchase. Right out of the box, the plastic auger blades had obvious stretch-type stress marks that looked like the plastic had been strained or thinned, not just scuffed in shipping. On a brand new snow blower at this price point, the auger should not look pre‑stressed before the first use, especially when the product is advertised as a durable solution for clearing up to 20 inches wide and 12 inches deep with a 20-foot throw. With a multi‑day storm coming, I needed something I could trust, but instead I'm worried the auger may fail under load. Returning it is a hassle because the unit is bulky and heavy, so now I'm stuck spending time chasing warranty support and hoping for replacement blades instead of having a ready‑to‑go machine.