MASTERBUILT 30IN DIGITAL ELECTRIC SMOKER W/WNDOW & LEGS

This unit worked like a charm! Easy to set up and learn the controls!

My husband was so excited to get this for Father's Day. It did a great job, held the heat steady and didn't use as much wood chips as others, but still provided a great smoky flavour.

This is a great buy. Takes a lot of tweaking to get desired results (like anything new). The digital controls are convenient but still you need to monitor the interior temp during cooking as the actually temperature varies from the digital display. Suggest using a dual probe thermometer. Adding smoking chips is easy with their unique tray which loads from the outside, no need to open the door. Would definitely recommend this unit.

Great unit. New to electric smokers. Very well versed with conventional wood fire box units. Very impressed with this unit. Pro- Precise temp kept. Love the timer. Size and quick to set up and use. Cons- Clean up. Best to use a foil cover over the internal heat deflection. Add wood every 30-45 minutes. That's ok though, just don't forget or you're just baking on low temps with NO SMOKE flavor. Overall, love it and would recommend to anyone looking for a quick smoke session in lieu of firing up the larger wood burn types.

I would have given this smoker a 5 if the temperature control was more accurate. It is aesy to assemble and works well. However, as many reviewers noted, the digital temperature readout is not accurate. Mine is reading low (to a separate temperature sensor calibrated in boiling water) by 35-40 degrees F. While this would not normally be an issue, the controls on the smoker only allow a max temperature of 275 degrees F. That means the most I can get out of it is 240 degrees. I generally smoke at 250 or less, so it will work. i sent a warranty note to Maaterbuilt, but they were of no help. First, they said they needed to know if it was plugged into an extension cord. I said no, but it should not matter as the element cycled on and off when the smoker reached the temperature set on the controls. When I explained that the temperature was 35 degrees low against a calibrated temperature probe, their response was that the temperature probe I placed in the middle of the box could be innacurate even though I told them I had calibrated it. They said there was nothing more they could do.

This was damaged. Delivery was left on front porch. Found a rip in carton and once unloaded there was a circular dent on side of smoker. I contacted Walmart call center to see if this dent ended up affecting it such as rust or perforation caused if they could not the damage. They said I could return item and get a replacement but smoker was already assembled. I needed to use in the next couple of days as family is here. The delivery took seven days for this one. I am somewhat sure this is only cosmetic damage but wanted to be certain Walmart knew it was damaged on arrival. I was told by person answering the Walmart phone they would document. Packaging seemed to be sufficient but this was caused externally.

It took a month to receive this item, though it was supposed to take two. It was delayed over and over and over again. Walmart would not cancel the order or help in any real way. The seller just kept saying it “it is scheduled to deliver tomorrow”… over and over again. Even was offered a $25 coupon. I used it to place and order and the order was promptly cancelled which also caused the coupon to no longer be valid. Customer service told me they would send another…. Nothing. Never received it. Never again!!!!

The dashboard went out only used it 3 times it comes on but nothing happens and can’t use it before it went out it worked great and food was great out of it

Wanted to love it. Used once. Was fantastic. Cleaned covered and went to use again and the whole control panel is defective and looks melted. Kept in shade , covered. This should never happen. Upon looking at multiple reviews the control panel seems to be an issue overall.

Got sent the wrong smoker. The only solution was to send back and wait for a refund. Walmart was no help at all! Dont make the same mistake I did. The exact smoker can be purchased directly through MasterBuilt for the same price. Just purchase there and save yourself the headache of phone calls and getting no where.