Norton 360 Deluxe, Antivirus Software, 5 Devices, 1 Year Subscription, PC/Mac/iOS/Android [Digital Download]

I've always been a fan of Norton. this product is definitely top notch. However, the product now has too many pop-ups. Don't get me wrong, the pop-ups don't prevent it from being a great product. However, those pesky pop-ups in the lower right corner, still are a pain. It is only due to these pesky pop-ups, that I didn't give it a superb review. Otherwise the product does what it says, and does it well. Definitely would recommend it at the sale price not the Regular price.

Most important app to me is the Norton vault even though I also have my passwords saved in Google. I would rather not get ads telling me that things are not up to date on my computer and trying to sell me something that if I thought I needed something else because my computer was acting up, I would search for it myself.

Instead of a download I wish you would mail out a physical card with the information on it. You used to do that before. When you send the link it sends you back to Norton to download the Norton app when I already have it. Very frustrating to constantly go back and forth to retrieve the key code. Doesn't work as easy as it says it does. I have 5-10 operating devices I load and took me several hours to get it done On all my devices. A printed card mailed to me along with the download link would be ideal.

I presumed I was purchasing a complete package, only to discover many useful features were not available and had to be purchased separately at ridiculously exorbitant prices. I might as well have stuck with McAfee, which provided an endless array of popups, many of which were their own solicitations for features I presumed were included with their original purchased = expensive - product.

Norton has become a money hungry company trying to get you to purchase many different software packages that should be included into a simple package that provides one single overall protection rather that peace meal packages of protection one has to pay for. I even purchased an additional package 30 days ago that I have NOT been able to Install. Too Confusing. :(((

norton anti virus may work however my screen saver is no longer working. just a black screen. i had trouble understanding customer service. not US based. NOT for novice or ocasional internet users. it was a digital download so i guess i am out of luck both money and anti virus ptotection from them.

LISTING NEEDS TO BE CORRECTED! I ordered this on 11/30/2024 and expected I would receive an email with the product key a short time later. It's now 12/5/24 and I still have nothing! I spent over 2 hours on the phone (4 people and 2 callback requests) and 1 online chat with Walmart's "customer service" and no one could resolve the issue. Others didn't even understand this is a digital download, not a CD! One person said they cancelled it and refunded the money, after that call magically disconnected, I called and got another person who said it was not cancelled or refunded! They said to wait and see if arrives. Arrives where? It just says, "Deliver via STORE PICKUP: 1089xxxxxxxxxx0" (actual number only partially entered). What store? This is a digital download! It shows "Shipping Status 12-01-2024 12:31 am Just Shipped Milford OH". The order is not attached to a store and again, this is a digital download! I finally noticed that the other Norton 360 Deluxe listings that are sold and shipped by Walmart show "Email delivery" and the one I ordered shows, "Shipping, arrives in 2 days". It shows I last ordered it last year (and had no issues, the product key came through timely). Now, I can't get any resolution, refund, product or anything! So, Walmart keeps my money and I have nothing? THE LISTING NEDS TO BE CORRECTED TO BE "EMAIL DELIVERY" INSTEAD OF "SHIPPING" AND I NEED MY PURCHASE TO BE RESOLVED! I've always had good luck with Norton products. This review is not on Norton, it's on Walmart and their lack of "customer service" to resolve an issue that's their error! I've not been able to reach anyone who can resolve this and found this was the only way to possibly get Walmart's attention!

I bought a digital download for software. The product key wasn't valid, so your agent told me that he would send a new key. I never received it, and now I see that it is held up pending return of the product! How do I return a digital download????

Being that it was a digital order, you would think that there was many of them. Waited for days actually longer than days, only to get an email stating I couldn't have it went to a different membership store had the 10 and it was the same price for the hard disk.

We tried to put on computer and never could get it to work right. Really should refund the $22.99 back to our account because we can't use it. No where to call for help with this either.