Purchased this Brand New PS5-pro, it maybe worked for an hour of loading and updating, then just crashed. Never worked again. It's like not the fault of seller but this is where I purchased it, so it is what it is. To buy something of this level and price to just have 5 days of it never working is a real pain. Then, I had to drive 2 hours to a walmart to return the item....then I have waited over 2 weeks and the seller still has not refunded my money, is just petty and this process needs to be improved. If you are going to be a seller, then you need a better process to return the buyer's money.