Overall I like this heading pad, however it's not perfect. I have had this for three days now and have been using it for my neck that was injured in a car accident. I absolutely LOVED the snap at the front to help hold it snuggly. However the snap came apart from the fabric on one side so now it is useless. I may sew some Velcro and remedy it that way. I also wish it was a little longer. It tends to ride up on the back and not make great contact. I believe if it were longer, that would be less of an issue. Positives are the fabric is soft, controls are easy to use, and the neck portion does stand up and gets the heat where I need it.