The new firmware version (6.0.0 Build 32-FD) has severely broken all indoor cameras and outdoor wired cameras. Also, it appears the customer service reps were not made aware of these changes. Their only advice is to delete and re-setup the device. Some of the features that were removed: the ability to select the quality of the video, such as changing it to 360P, SD, or HD. They also removed a "sync time" option. Now all the time stamps are 1 hour ahead and resetting the camera does not fix this issue. If your like me, you cant reach some of your cameras without a ladder. If you're considering purchasing these cameras, please wait until these issues are resolved.