Viva Signature Cloth Choose-A-Sheet Paper Towels, White, 2 Triple Rolls

I buy these paper towels all the time, but when I received them, they were smashed.

I've used Viva exclusively for many decades, I'm very disappointed in the new product. They are way thinner, rougher, and the perforations aren't properly cut to rip off each towel- so they rip haphazardly and get powdery white dust all over my towel holder. They are so grossly textured now, just touching them gives me skin chills akin to when the dentist has me bite down on cotton. I've always loved the way the original Viva towels were thick, soft, super absorbent and strong- they absorbed big messes and didn't tear while I used them, yet they were soft enough to use as napkins on my face and lips. I didn't mind paying more for the high-quality product because I used to feel they were worth it, but if this the new level of quality I won't be purchasing them any longer. They feel like cheap dollar store paper towels. It's a real shame when big companies excitedly rebrand their products as "new" when it's obvious they've just cut every corner to make themselves more profit and ruined the product's quality for loyal customers such as myself. In my opinion, you should still offer the original high quality Viva towels at a premium price for those of us who are willing to pay more for a premium product, and package these new ones as your "budget line" of thrifty towels for those looking for bargain quality thin, rough, inferior paper towels.

The image for this product is very misleading for people ordering online; this is a pack of 2 rolls, not 6 like the image shows.

The new paper towels are not nearly as soft. Most importantly, they are extremely difficult to tear. I am in a wheelchair and I had tried every brand until I found these. Now that I read reviews, I see that it was not isolated to mine. This is the last 6-pack I will purchase. I am sorry you will lose me as a customer but I need a paper towel my kitchen and bathroom that will tear evenly!

Not even remotely the same to a pack I bought two weeks ago the “new” ones are rough, powdery, textured on one side, tear unevenly, and reek of chemicals.

O- sanitary! My paper towels arrived with no plastic wrap o. Them!

Absolutely awful compared to previous. I do not know what you did to change not only the texture but the ability to tear evenly but these new towels are expensive for what they there. They are not only rough, but smaller and do not tear evenly. The price keeps going up - they are the most expensive in the store and the quality has suffered drastically. Very disappointed.

I am a long time user of theViva Signature Cloth, paper towels, and they are not what they used to be . I am not sure if the change is because of “shrinkflation”. However, there is a real decline in quality. They are noticeably thinner, less absorbent, and tear so very easily. I think Viva customers have a high-end taste and really loved how they felt like a cloth and less like a paper towel and how thick they were and I was willing to pay a little more for that because I like nice things. However, every time I tear a sheet off my current roll of Viva paper towels, I get angry because they always tear in pieces and they're not as thick as they used to be. I can feel the difference. They feel cheap. It's frustrating because I am willing to pay more for good quality and these were my favorite paper towels, and now I'm going to have to find a new favorite paper towel.

Only sent 2 rolls for $11. The rolls were just shoved in a box with no wrapping at all. They are a rip off. These paper towels are $11 for a whole pack in the store.

[This review was collected as part of a promotion.] The new paper towels are terrible. I checked to see if I bought Viva or some off brand. I would have paid a little more to have kept them the way they were. I am on the hunt for new paper towels because I will not be buying Viva again.