Viva Signature Cloth Choose-A-Sheet Paper Towels, White, 2 Triple Rolls

I buy these paper towels all the time, but when I received them, they were smashed.

I've used Viva exclusively for many decades, I'm very disappointed in the new product. They are way thinner, rougher, and the perforations aren't properly cut to rip off each towel- so they rip haphazardly and get powdery white dust all over my towel holder. They are so grossly textured now, just touching them gives me skin chills akin to when the dentist has me bite down on cotton. I've always loved the way the original Viva towels were thick, soft, super absorbent and strong- they absorbed big messes and didn't tear while I used them, yet they were soft enough to use as napkins on my face and lips. I didn't mind paying more for the high-quality product because I used to feel they were worth it, but if this the new level of quality I won't be purchasing them any longer. They feel like cheap dollar store paper towels. It's a real shame when big companies excitedly rebrand their products as "new" when it's obvious they've just cut every corner to make themselves more profit and ruined the product's quality for loyal customers such as myself. In my opinion, you should still offer the original high quality Viva towels at a premium price for those of us who are willing to pay more for a premium product, and package these new ones as your "budget line" of thrifty towels for those looking for bargain quality thin, rough, inferior paper towels.

The image for this product is very misleading for people ordering online; this is a pack of 2 rolls, not 6 like the image shows.

I have used Viva paper towels for quite some time and thought they were the best. However, I must say that the change that was instituted in the new design is extremely disappointing. It's getting too close to the other brands of paper towels. With the original paper towels you were able to clean and clean and they would last but these new towels wind up being used much faster. If they are going to stay like this I will have to reassess what I am using and use the lowest cost with value as it seems the different brands will all be about the same.

Not even remotely the same to a pack I bought two weeks ago the “new” ones are rough, powdery, textured on one side, tear unevenly, and reek of chemicals.

O- sanitary! My paper towels arrived with no plastic wrap o. Them!

I am a long time user of theViva Signature Cloth, paper towels, and they are not what they used to be . I am not sure if the change is because of “shrinkflation”. However, there is a real decline in quality. They are noticeably thinner, less absorbent, and tear so very easily. I think Viva customers have a high-end taste and really loved how they felt like a cloth and less like a paper towel and how thick they were and I was willing to pay a little more for that because I like nice things. However, every time I tear a sheet off my current roll of Viva paper towels, I get angry because they always tear in pieces and they're not as thick as they used to be. I can feel the difference. They feel cheap. It's frustrating because I am willing to pay more for good quality and these were my favorite paper towels, and now I'm going to have to find a new favorite paper towel.

Only sent 2 rolls for $11. The rolls were just shoved in a box with no wrapping at all. They are a rip off. These paper towels are $11 for a whole pack in the store.

what I dislike about the Viva that has been changed it is smooth on one side and rough on the other side it's nothing like what I have bought for several years now. and I do not like them and I'm going to be looking for something else for it to replace they feel nasty in my hand and they just are not the same and they are too darn expensive so there will be a replacement coming real soon. so Viva why in the world would you change such a good product and then end up with unhappy customers!

Why did VIVA go and change their paper towels to SANDPAPER towels!! They used to be soft. The same feel as "Puffs" facial tissues. When I use these to dry my hands, they are so rough that it feels like it will break my skin. Hence the reason why I purchased them when they were soft. No more Viva for me. They lost a diehard customer.