Beautiful by Drew Barrymore Perfect Grind Programmable Single-Serve Coffee Maker with Built-In Grinder, White Icing

Love it!! The coffee is fresh and there's no bitterness. Perfect strength every cup. I'm very happy with my purchase. All of the Beautiful products are excellent!

Love it's perfect

I really wanted to love this coffee maker because aesthetically, it is absolutely beautiful. It has a sleek, modern design and looks great sitting on the counter. Unfortunately, the functionality just didn't live up to the appearance or the hype. I had to return it because the machine repeatedly failed to register the water in the reservoir. It kept displaying “No Water—Please Add Water” even when there was plenty of water in it, which made it impossible to use consistently. While the design is beautiful and the coffee itself tasted good, the overall functionality was not what I would expect for the price. For me, the performance simply wasn't worth the cost or the hype. Beautiful to look at, but unfortunately, I would skip this purchase.

It is truly a beautiful coffee maker, I loved the whole bean grinder option with the pre-ground option, loved how much water it holds so you don't have to refill as often as say a Keurig, and loved the taste of the freshly brewed coffee. However, it leaks water all over the counters everytime I use it, therefore I am returning it. (The water leaks out from inside the unit) Very disappointed, I really was looking forward to using this for years to come.

I was unhappily surprised you have to dump out the grounds after every brew even when grinding. I would assume the grounds after grinding the beans would go to another chamber but they actually fill up the basket. So if you want to make a cup for yourself and one fo your partner you have to dump out the filter every time!! Also the bold brew is pretty weak and you have to switch out a filter every 60 days. Ugh, I'm returning this. I wanted to love this machine bc it is beautiful but it's a pain in the butt and bc you can brew a pot, using it is so much extra work.

I'm confused about the purpose of registering my product for a warranty if I'm unable to use that warranty when the product actually stops working. After 60 days My item is no longer functioning properly, has developed scratches, and continues to leak water. I contacted customer service expecting assistance under the warranty, but I was told to return the item to the store and that I would need the original box. I no longer have the original packaging. Most customers do not keep product boxes indefinitely after purchasing and using an item, especially when they have registered the product for warranty coverage. If the original box is a requirement for warranty service, please show me where that requirement is stated in the warranty terms. Otherwise, I'm requesting that my warranty claim be honored and that you provide another solution, such as a replacement, repair, refund, or appropriate return packaging.

I’ve spent 30 minutes trying to make one 12 oz cup of coffee on a brand new machine and it still won’t brew. The unit isn’t broken. The design is the problem. I’m a usability designer and a tech-comfortable user, and this is one of the most confusing appliances I’ve used. There is no clear start button. You have to press things like “Brew Off” and “Grinder Off” in a way that makes no logical sense just to try to start brewing. Also important: this does NOT use K-cups. You can only use whole beans or pre-ground coffee, which is not obvious when purchasing. Looks nice, but making coffee should be simple. This is frustrating and overcomplicated. Returning immediately. Save yourself the time and buy something else.

The worst thing I have ever bought. It makes a mess!!! The grounds don't stay in the canister, they seep through the back and drip everywhere. There are always grounds in the coffee after it's brewed. When you take it apart to clean it, it makes even more of a mess. Do not buy this.

Brand new out of the box, never worked. Control screen error message saying 'fill H20' water reservoir was full. No solutions from manual repaired issue. I called CSR they did not have any other solutions that I haven't tried. Will return the coffee maker today, try another name brand.

I excited to use this but unfortunately I didn't get to because the machine keeps saying fill h20 when it's completely filled and customer service wasn't helpful and said they couldn't find the manual for it and ask if I read the manual and I said yes then customer service said to return it and hung up.