Blackstone Pro Series Outdoor Griddle, 28 Inch XL 3-Burner Flat Top Grill with Cabinet, Stainless Steel

We received it by delivery on time. Took 1 1/2 hours to assemble. All parts were there. Only need a screwdriver and 10mm wrench. Seasoned it several times and made great steak fajitas that same day. All is well. We were very pleased so far we don’t have any issues.

We are really enjoying the Blackstone. Assembly was a little rough, as there were bent parts (it was delivered from the store). It was easy to season and we have had some fantastic meals from cooking on it. I really like that things don't catch on fire like they can on a grill because of grease dripping.

The Blackstone griddle was delivered promptly and I opted for someone from Angi to assemble for us. It was all assembled by one very nice gentleman in about 2 hours. We haven't used it yet since I'm waiting to have a new deck put on our house but it looks great and there were no dents anywhere. It was very safely packaged.

This griddle is awesome! Its just right , not to big or small . Put together in about an hour , simple to follow directions. Seasoned the cook surface and away we go . Have cooked everything on it . put a silicone mat on the surface . Keeps it nice and clean . Love it !

Love the product. Works well. It took a while to put together. The only fault that I found was that it should have steerable back wheels due to its weight.

Unit looks great with quality parts. Assembly took 1 1/2 hours not the 1/2 hour the assembly book says. Some of the screws a little tricky to get at but ok.

Expected grill to be a littler sturdier and better quaility. Not exactly what I expected from blackstone. Additionally, the door magnet is absolutely terrible, someone breathing will probably cause it to come open.

Ordered the 36 inch pro series for my husband for Fathers Day. We decided to assemble it ourselves. We got the cart together and then as we were unpacking and assembling the top piece and the side shelves we noticed they were severly damaged. Dents everywhere welds on the corners that looked like they had been hammered into position and then spray painted over. Reached out to Blackstone and their customer service was terrible. Was told that everything was "cosmetic" and we could disassemble it and return it or accept a $75 credit toward accessories. The damage was not done in the box or in shipping this was sent out of the factory like this. The quality control is extremely poor. Very disappointed with the whole experience especially for a model that they consider top of the line pro model.

For starters when I ordered it stated I needed to sign for delivery. The item was dropped off in my driveway when I wasn't even home. Then came assembly, which was absolutely horrible. The holes don't align and parts of the griddle were bent, scratched up, and damaged. Not to mention the overall quality of the product feels cheap. Overall after spending the amount I did on this griddle, I would not recommend or ever buy this product again! Truly disappointing purchase.

i paid 92.00 for assembly and belived this amound should be refunded back to me i re eived an dirty schratch up grill i am extremely dissatisfied with this purchase i paid o er 1000.00 dallors it does work but the overall condition is not out of the box NEW. your responce to this review will effect totaly pn weather i continue to pake high dallor purchases with your company.