Cuisinart Premium Single Serve Coffee Brewer, Silver

Ordering and delivery experience went well. The coffee maker arrived, and after following the setup instructions, I received an error code when I tried to run water through the system. I retried the setup several times with the same results. I then contacted Cuisinart’s customer support who asked me to perform several tests, all of which confirmed that the unit was not working. In the end, I was told to return the product for a replacement. I read several customer reviews who stated they had similar problems with this model coffeemaker. Frustrating!

It never worked! I have been trying to get a refund. We received it in December, unboxed it in January, and it didn't work. We called customer service, they walked us through a suggestions to try and help, but said due the message display, it is defective and to send it back and they would send a new one. 4 weeks later, we get the new one and it will not work and has the same display. We give up and need a refund so we can purchase a coffee maker that actually works.

Superior and simple to use. We purchased this as a replacement for another Cuisinart product, which was still working well and became a hand me down for another family member. We like the larger reservoir, ease of operation and many size options on this model. Really pleased with our decision.

This is the third one of these coffee makers that I've had and none of them have the coffee coming out hot! I got rid of the other one thinking there was something wrong with it until I got this one and the same thing happened. I always have it on extra hot, but it comes out warm. Not a very happy customer.

We received the coffee pot opened. It had been removed from original box as the cord was unwound and loose. Took it back. Will buy elsewhere.

Arrived DOA. Returned to Cuisinart 7 days ago. Haven’t heard from them yet. Customer service did provide return shipping label. Hoping replacement functions well as I’ve enjoyed this model in the past.

[This review was collected as part of a promotion.] We recently replaced our Keurig coffee maker with a Cuisinart. We are extremely happy with our choice. The coffee is much hotter and we didn't have to sacrifice the large reservoir size, since our new coffeemaker has a large reservoir as well.

Another fine example of the many quality products made by Cuisinart. I have had several Kuerig coffee makers and have learned to appreciate the convenience of the single serve coffee pod. I was somewhat skeptical about changing brands of coffee makers, but I'm so glad I did. The Cuisinart machine does everything my previous products did, plus a whole lot more. The coffee is tasty, hot and the many size options makes it even more convenient. I'm very satisfied and would recommend this brand.

I purchased a brand new coffee maker and it arrived with a broken filter holder, they gave me a very hard time replacing it. They said I would get it in a week. It's been two weeks. I still do not have it. I would not buy another one, and I might even return this unit if the replacement part doesn't come over the next couple of days.

[This review was collected as part of a promotion.] Bought a couple of weeks ago as our Keurig (not even a year old) bit the dust.....My husband asked Grock what the best coffee machine was and it straight up said the Cuisinart....so far we love it!!!