Very strict return policy and vague chemical instructions.
Do not buy this pool starter pack unless you are 100% sure you will keep it. Because it contains shock, the seller will not allow returns or refunds at all—even on a completely unopened, sealed box, which in my case was the situation because I no longer needed it. On top of that, the chemical instructions are terrible for smaller pools. It tells you to use the entire bag (which covers up to 4,400 gallons), but gives no instructions on how to safely proportion it for a smaller 10 ftx30 ft (1,800-gallon) pool. Bad policy and vague instructions. For reference, dumping a full 1 lb bag of shock (standard size) into an 1,800-gallon pool will spike your chlorine levels way too high and could bleach or damage your liner. The standard rule of thumb for regular pool shock is about 2 ounces (by weight) per 1,000 gallons. It seems dangerous especially to your skin.