Geniani Heating Pad for Back Pain Relief – Electric Heating Pad for Cramps & Period Cramps, Neck and Shoulders, Auto Shut Off, Machine Washable (12"x24", Navy Gray)

I love this heating pad. It has been a lifesaver over the last couple months and I don't know what I would do without it not only does it help me during that time of the month, but it also helps my husband after a long day at work and his back hurts.

One of best things about this heating pad is the heat temperatures. Even on high it’s not so hot that it burns your skin like all the other heating pads I’ve had in the past. I can actually use the high setting with this one! Another plus is the cord length. There is plenty of length both between the wall plug in and the controller and between the controller and the heating pad itself. The material is very soft and soothing and I love the vibrant red on one side and the rich pink on the other side. I am very pleased with my purchase and would definitely recommend it.

This Geniani heating pad is a standout for anyone needing consistent, targeted heat therapy. The 'Ultra Flush' microplush material is incredibly soft and doesn't feel 'plasticky' like older models. It heats up remarkably fast—reaching a soothing temperature in under 30 seconds. I appreciate the long power cord, which allows for more flexibility while sitting on a sofa or in bed. The auto-shutoff feature provides great peace of mind for evening use. It’s flexible enough to wrap around a shoulder or lay flat across the lower back. A high-quality, reliable wellness tool that feels built to last.

Well...I'm not using it for my back, but my butt. I fell down the stairs at my house and needed a larger pad to fit the purpose. It has been a lifesaver! I use

I needed a new heating pad after my last one stopped working. I have spinal stenosis and this heats up fast! I can handle hot, but on just the 1st setting, it gets too hot so I have to turn it off. I'm going to have to put a dry or damp towel over it before I use it again.

Very nice... The pad is soft and pliable, non-intrusive when laying on it and can, for instance, be wrapped around a leg, with over lap, for knee pain. The control is easy to read and use, simple. My only issue is the cord.., it is stiff, not pliable. A

I’ve only had this a few months, and now when I plug it in, the power indicator only flashes. I’ve tried several outlets thinking that could be the problem, but it does the same thing in all of them.

After 10 minutes of use the pad blew my house power out! Just before that the heat was declining. Walmart refunded promptly, thanks!! Its not from Georgia as booklet says and you wont reach them by phone as says call anytime! Not good customer service as stated. Taped run around on phone. Wants email then tries to call you from over seas ph%23. Persistant. But, communication fails. I sent page, pics, details and he knew nothing about emails! Ai answered replies! Pad internal failure and the plastic under plush was very noisy. Bad cross wires short I believe. Difficult to hear on phone. I just said. "Reported details and Walmart refunded for them and will investigate and to throw item away as I was told". Walmart, proved right they care about item Safety and handled it the best way at their descretion.

Unfortunately, this heating pad was of such poor quality I could not use it other than to plug it in and try it I probably purchased a heating pad once or twice a year and this one was the worst. I returned it immediately and received a quick return credit.

What is the warranty on this item? At first, it worked great, but for several weeks it is not working properly. The controls are off, It flashes on a setting, but does not stay on with heat at any setting. I'm very disappointed in this product and would love to send it back for testing.