Hamilton Beach HZ8551 15.6 Cu Ft Side-by-Side Refrigerator, Platinum

My big bulky fridge with the French doors and freezer at the bottom, freezer door broke on me and I had to tape it back and buy a standing freezer to compensate for us not having a freezer. I still used it until I was able to purchase a new refrigerator. I didn’t want a refrigerator with the freezer on the bottom anymore. I had my eyes on the one with the hub, but it is pricey. And i wanted something now, I got tired of looking at all the duck tape and it would randomly leak on my kitchen floor. This one popped up on my Walmart app and for the price I had to look at the reviews. I seen the negative reviews and pictures and was skeptical. It was between this one and one with the freezer on the bottom from Walmart. So on a hope and prayer, I picked this one! And I couldn’t be more happier! It came from CA to NY in less than a week, it came exactly on the day they said it would arrive. It came in one box fully assembled, it came at 11am from a 8a-6p window, the driver started to place it in the driveway but my son came out with a dolly and he brought it around to the front, he helped my son put it on the dolly and my son brought it up my 3 little steps into the house and the delivery driver was nice enough to help. Reminder I have no obstacles in the way, it’s a straight shot into my house and he was nice enough to help. My son unboxed it and set it up. No issues what so ever! The led display and functions work! No dents or anything! It’s nice, sleek and modern. I was shocked that it is taller than my old one but it is more narrow side to side and front to back. Im keeping my old one in the garage for holding holiday food, because it will not hold all that type of food in big rostering pans and stuff. But I DO LOVE THIS REFRIGERATOR! I’m tired of having all these big and bulky appliances, so this was right up my alley! Sorry for the long review

Worst customer service ever drop everything off and just leave it at the door and don’t bring it into your apartment. Left it with my doorman. Did not deliver it to my apartment. Worst customer service ever we’re supposed to call me in advance to have someone here to be able to bring it in and have it leveled and put it together or plug it in or whatever they’re supposed to do at least not drop it off and expect me to drag it upstairs.

My fridge was delivered with a dent on the side and walmart refused to help me get a replacement. Said they would only give me half my money back and to order another one. Absolutely not right.

Refrigerator arrived damaged. Walmart was to arrange pickup/return/refund with an expedited pickup. A week and a half later, after multiple calls, radio silence from Walmart. Contacted the assigned “pickup” carrier; their computer system has been “down” for over a week. They said to keep calling back. Today, despite continued system errors, they scheduled a pickup 5 business days out. (Why they did not do that last week is a puzzle.). Still no word from Walmart. If this is expedited assistance, I would hate to see the non-expedited. Had the refrigerator not been damaged, its measurements were a perfect fit in the kitchen. I have no comment on use or quality, as we were not able to use. Multiple reviews mention damage with delivery, so either they are sending out the same damaged appliance for all orders, or the unit is easily damaged and the styrofoam packing is not enough to protect it. In either case, check it carefully- the back lower corners were bent on mine; one side so warped that the refrigerator would not level. I will think twice before ordering an appliance from Walmart again.

They was paid $680 by me two weeks in advance before I receive a Damaged Fridge..I had returned the fridge..which was picked up way longer then I needed for them to get it...took them approximately 3 weeks..I could not get my refund until they have the fridge back .BUT THEY GOT THE FRIDGE BACK AND STILL DIDNT GIVE ME MY MONEY BACK AL MOST A MONTH LATER ..NOT TO MENTION I WAS TOLD EVERY WEEK TO CHECK BACK TO SEE IF REFUND HAS BEEN POSTED AND ASPECT AN EMAIL ABOUT IT..I CALLED WEEKLY...FOUR TIMES TOTAL AFTER THEY PICKED UP THE FRIDGE..I FINALLY GOT MY MONEY AFTER ALOT OS STRESS BOUT IT ..AND I NEEDED MY $680 TO GET ANOTHER FRIDGE..BUT SINCE THEY TOOK SO LONG I WAS FORCED TO BUY TWO SMALLER FRIDGE TO TRY TO ACCOMMODATE 5 PEOPLE..THAT WAS MONEY I HAD TO BORROW UNTIL I GOT MY MONEY BACK..IM SO DISAPPOINTED WITH THE WHOLE ORDEAL... TERRIBLE SERVICE THANK YOU FROM VANESSA MCCANN

This is a fantastic fridge, it is just the right size for our space and it runs and looks great! It keeps items very cold and it is not loud! The doors are very firm and have a strong suction! So if you have kids that are exploring and opening kitchen doors and drawers like me then this fridge is one thing you dont have to worry about them opening. Very happy with this fridge!

Make crazy loud noise and I can’t sleep I think some thing is wrong with this product and I’ve barely owned it over a month. I’m concerned they sent me a piece of crap product just to dump it on someone that needed help in a pinch. I’m sad that my hard earned money is found towards an appliance that is junk from the beginning from the manufacturer and is sold to low income people as a good y. It’s disgusting to know that’s how Walmart and its affiliated companies work taking advantage of under privileged individuals

The refrigerator I received was damaged and the men moving it from the truck into my house dropped it at my front door and dented it in addition to it already being damaged before he got to my house. when I tried to get a new one as a replacement Walmart would not do it unless I sent the New damaged refrigerator back to them first and then they would have shipped me a new one, leaving me without a refrigerator for 2 to 4 weeks. I was very disappointed that they would ship out or expect me to keep a damaged item. I got rid of my old refrigerator the morning of my delivery so it would be out of the way for the new one to arrive.

Wrong time of delivery, was outside the home for several days as we were not home in January when ESTS delivers. We could not claim the damage on time, as we got the order when we are not at the home. So we like to get the damaged items finally picked up, I called at least already 5 times, no one cares. But we get a penalty from the city for the trash outside our home. Your 2 Fridges, delivered a week earlier, damaged and not picked up again. It is really a disaster. On call there is no competent person who can make ESTS move to pick them up and refund our money !!!

Arrived damaged, customer service first agreed to give me a 25% price adjustment but after a week and many phone calls they rescinded that offer and claimed it is against their policy to do so. I then requested to return it and their customer support hangs up on me without processing the return. Don’t buy major appliances from Walmart.